Current customers

Navigate your account with confidence

New to Audi Financial Services?

Following delivery of your Audi, you'll receive your account information by mail. This includes your account number, enabling you to manage payments, enroll in AutoPay, and access additional services through myAudi.

You may be financing your Audi through Audi Retail Finance powered by Wells Fargo

For auto financing on or after May 1, 2025, your account is powered by Wells Fargo. Log in or enroll in Wells Fargo Online® or on the Wells Fargo Mobile® app^* with your Social Security number or Individual Taxpayer Identification number and date of birth.

Have questions related to your Audi Retail Finance account? Browse FAQs.

If you are a lease customer or started financing your Audi before May 1, 2025, you’re with Audi Financial Services. Continue scrolling or log in to myAudi.

First payment instructions

Your account number is required for online payments. If your payment date is approaching and you’re still waiting on your account details, our automated phone system is available for your convenience.

Call (888) 237-2834 > Enter your Social Security number > Select "Option 1."

A red Audi A7 driving under a highway overpass.

myAudi: Your account management cockpit

Access and manage all-things-Audi in one personalized digital experience. All you need is your VIN to view your service schedule, select your preferred dealer, and more.

To link your account, you will need your account number, Social Security number, and email address.

When you link your Audi Financial Services account, you can:

Make or cancel a payment
Send & receive secure messages on Message Center
Request a payment due date change
Request a payoff quote
View transactions & payment history
Download important documents on Document Center
Sign up for paperless billing and enroll in AutoPay

Three-quarter front view of a gray Audi A7 Sportback with illuminated headlights in front of a sunset.

Leasing? View your timeline

Keep these important action items in mind—and on your calendar.

6 months remaining: Explore your lease transition options. Maybe take a test drive.
3 months remaining: Assess your wear and use. If you haven’t yet, browse the latest inventory.
45 days remaining: Schedule your complimentary inspection. Arrange to turn in your vehicle, if applicable.
30 days remaining: Make your final payment.
0 days remaining: Turn in or purchase your vehicle.

To learn more about the lease transition process, view your lease transition options by clicking the button below. If you need further assistance, send Audi Financial Services a secure message on myAudi via the Message Center.

View lease transition options

Thinking about a new Audi?

Consider trading in your vehicle. Why?

With the knowledge of your vehicle’s trade-in value, you can feel confident at the dealership. No need to go through the hassle of selling your vehicle privately.
A newer model can mean more features, better performance, and a higher resale value.
When you trade in your vehicle, you can potentially reduce the amount you must finance.

Calculate trade-in

Questions?

Browse FAQs

The name Audi Retail Finance is authorized for use by Wells Fargo Bank, N.A. (Wells Fargo). Audi is responsible for its products and services and for promotional statements about them and is not affiliated with Wells Fargo or its affiliates. Auto finance accounts are owned and serviced by Wells Fargo.