Audi Customers:
If you have a concern about an Audi product or service, please contact Audi USA Customer Support. The Whistleblower System is not responsible for these topics. Submitting a report via the Whistleblower System may delay resolution, therefore we kindly request that you contact Customer Support directly.
Our Whistleblower System
Complying with statutory regulations and internal rules, and the principles laid down in our Code of Conduct and the Code of Conduct for Business Partners, has top priority at Audi of America. The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it.A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, Persons Implicated and employees contributing to the investigation of reported misconduct.
This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at Audi of America will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.
If your concern relates to a customer compliant or involves a business partner, please get in touch with the offices listed below. The Whistleblower System is not responsible for these topics:
• If you have a concern about an Audi product or service, please contact Audi Customer Support
• Do you know of any breaches by our business partners of the Code of Conduct for Business Partners or have you been directly impacted by any breaches? Please contact us at speakup.supplychain@audi.de
Contact AUDI AG
The Whistleblower System offers various channels to report potential employee misconduct or potential violations of the Code of Conduct for Business Partners by suppliers in our supply chain, which allow a swift review and reaction by our company if necessary. However, this does not affect the statutory right to contact designated authorities as described below.
Please read the data privacy statement and the statement of consent before getting in touch.
24/7 Hotline
Hotline is available 24/7 365 days a year. You can make a report using the international toll-free number:
+800 444 46300*
If your local telephone provider does not
support the toll-free service, you can call the following chargeable number:
+49 5361 946300
*Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable number or your country specific number.
Online Reporting Channel
You have the option of using a web-based communication platform to contact the Investigation Office in many languages. This system is confidential and technically secured.
Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the Investigation Office in any language via e-mail or mail.
How do I make a report?
It is important to make sure the information contained in the report you submit to the Investigation Office is as concrete as possible so that it can be processed and investigated in an appropriate manner.
It is helpful if your report covers the following five questions:
- Who? – Who is it about? Who is affected?
- What? – What happened? Explanation of the circumstances.
- When? – When did the incident take place?
- Where? – Where did the incident take place?
- How? – How did it happen?
Please make sure that the descriptions contained in your report can be easily understood by persons who are not specialists in your field. It would be helpful if you are available to answer further questions. If you would be willing to do so, but wish to remain anonymous to the company, please contact the ombudspersons or use the Online Reporting Channel to make your report.