Audi USA Customer Service | Contact Audi | Audi USA
Quick Links
Audi Financial Services support
Like many other organizations around the world, the VW Group has been closely monitoring the recently identified global vulnerability issue associated with Java. Cybersecurity for our customers, dealers and employees remains a top priority.
Given this, in an effort to mitigate possible concerns associated, we have been and will continue to implement additional layers of protection to applications that could be impacted by this vulnerability. As a result, Audi customers may experience temporary access or performance issues. In addition to applications we control, we are also working with any third party suppliers to assess their response.
We are seeing a higher than average call volume to the Customer Experience Center, and encourage customers to call only if absolutely necessary. We appreciate your patience as we work diligently to address this vulnerability as quickly as possible. Thank you.
Given this, in an effort to mitigate possible concerns associated, we have been and will continue to implement additional layers of protection to applications that could be impacted by this vulnerability. As a result, Audi customers may experience temporary access or performance issues. In addition to applications we control, we are also working with any third party suppliers to assess their response.
We are seeing a higher than average call volume to the Customer Experience Center, and encourage customers to call only if absolutely necessary. We appreciate your patience as we work diligently to address this vulnerability as quickly as possible. Thank you.
By phone
(888) 237-2834
(888) AFS-AUDI
Monday–Friday, 10am–8pm (ET)
Learn about Audi Financial Services
(888) AFS-AUDI
Monday–Friday, 10am–8pm (ET)
Inquiries
Audi Financial Services
1401 Franklin Blvd
Libertyville, IL 60048
1401 Franklin Blvd
Libertyville, IL 60048
Lease-end information
Purchase your vehicle
Or call Audi Financial Services at (888) 237-2834, Monday–Friday, 8am–8pm (ET)
Contact dealer
24/7 Roadside Assistance*
For immediate assistance
For immediate assistance in the US and Puerto Rico, 24 hours a day/7 days a week:
(800) 411-9988
*Roadside Assistance provided by a third party.
Request assistance
(800) 411-9988
*Roadside Assistance provided by a third party.
Audi connect® support
SiriusXM Satellite Radio
(866) 635-2349
Audi USA customer support
If you’re calling about a recall notification but no longer own the vehicle, please discard the notice. For answers to frequently asked questions or to view tutorials, please use the links below.
Phone
(800) 822-2834
(800) 822-AUDI
Monday–Friday, 9am–7pm (ET)
(800) 822-AUDI
Monday–Friday, 9am–7pm (ET)
e-tron®
If you have any questions regarding your e-tron, please contact us at:
(844) 573-8766
Monday–Friday, 10am–7pm (ET)
(844) 573-8766
Monday–Friday, 10am–7pm (ET)
