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Contact us

Quick Links

 

Audi Financial Services support

By phone

(888) 237-2834
(888) AFS-AUDI
Monday – Friday, 8am – 10pm (ET)

Lease-end inquiries
(866) 277-8191
Monday – Friday, 8am – 10pm (ET)
Learn more

Payments

Audi Financial Services

P.O. Box 5215
Carol Stream, IL 60197-5215
Pay bill

Inquiries

Audi Financial Services
P.O. Box 3
Hillsboro, OR 97123-0003

 

Lease-end information

Schedule an inspection

Contact AiM at (844) 889-8529

Monday – Friday, 8am – 5pm (ET)
Schedule online

Purchase your vehicle

Or call Audi Financial Services Lease-End Services at (866) 277-8191, Monday – Friday, 9am – 8pm (ET)
Contact your dealer

 

Roadside assistance*

For immediate assistance

For immediate assistance in the U.S. and Puerto Rico, 24 hours a day/7 days a week:

(800) 411-9988
*Roadside Assistance provided by a third party.
Request assistance

 

Audi connect® support

Dedicated support

(877) 505-2834, option 1
(877) 505-AUDI, option 1
Manage your account

SiriusXM Satellite Radio

(866) 635-2349

Audi USA customer support

If you are calling about a recall notification but no longer own the vehicle, please simply discard the notice. For answers to frequently asked questions, or to view video tutorials, please use the links below.

Phone

(800) 822-2834
(800) 822-AUDI
Monday – Friday, 9am – 7pm (ET)





e-tron Reservations

If you have any questions regarding e-tron reservations, please contact us at:

(844) 573-8766
Monday – Friday, 9am – 7pm (ET)

Online

Monday - Friday, 10am – 6pm (ET)
(For U.S. vehicle/market only)

Audi Chat


For non U.S. vehicle information, please visit our international site.
TDI Diesel Emissions Modification Information: