• The insurance company must provide you a copy of your policy. Read it carefully to make sure you understand your rights under the terms of the policy. • You may cancel or change insurance at any time. You don't have to wait until your policy is up for renewal. • While an insurer may recommend a repair facility, you have the right to decide where to have your Audi repaired, unless that right is limited by your insurance policy. • Please have your insurance company contact Audi of America for details on the Audi Authorized Collision Repair Program. • Insist that your insurer and repair facility agree to the use of Audi Genuine Parts and Audi approved repair procedures to make all repairs. • By choosing an Audi Authorized Collision Repair Facility you help ensure that the correct parts and procedures are used to repair your Audi.
Contact your local Audi dealership for the nearest Audi Authorized Collision Repair Facility, or contact:
Audi Customer Experience Center: 1.800.822.AUDI (2834)
Audi Roadside Assistance: 1.800.411.9988 1.866.478.3456 (for A8, R8, S8, TT, TTS and TT RS owners)
Both Roadside Assistance numbers are staffed 24 hours a day for your convenience.
Why should I request Audi Genuine Parts?
Audi Genuine Parts deliver the fit and performance of the original build because they’re produced according to strict Audi standards. They are designed by Audi engineers, tested to ensure intelligent performance, and backed by an Audi Limited Warranty. *
In addition, when you get your vehicle repaired at an Audi Authorized Collision Repair Facility, they use Audi Genuine Parts to restore your vehicle to factory specifications and help to maintain the performance of your vehicle. This may not be true at an independent shop.
Audi customer support
If you have any questions that require additional support, please contact us.
Audi of America takes efforts to ensure the accuracy of information on the general vehicle information pages. Models are shown for illustration purposes only and may include features that are not available on the US model. As errors may occur or availability may change, please see dealer for complete details and current model specifications.