Quality service starts with our factory-trained Audi technicians who use the latest diagnostic equipment and Genuine Audi Parts to keep your vehicle in-tune. Learn more about your maintenance schedule, warranties, and owner’s manual below. You’ll also find the many ways we are here for you, including Roadside Assistance and remote service appointments.
No one knows your Audi better. At every service, our Complimentary Multi-Point Inspection provides a comprehensive assessment of your vehicle. As your Service Consultant reviews the inspection checklist with you, color codes indicate which systems and components are good (green), which need attention soon (yellow), and which need attention now (red). These complimentary inspections help you understand the condition of your Audi both early in the ownership experience and as your vehicle
Our dealers are committed to providing the experience, equipment and care you expect:
Quality parts from the people who built your Audi.
Our factory-trained technicians know your Audi better than anyone, and use specialized tools as well as factory procedures to help ensure your Audi Genuine Parts are properly installed.
Audi Genuine Parts deliver the fit and performance of the original build because they're produced according to strict Audi protocols and standards:
As an Audi owner, you deserve to know what it takes to help maintain your car’s exceptionally engineered performance—and our maintenance tool was designed to do just that. Simply input your vehicle’s VIN or Model Year, Model, and trim level for a convenient way to see the maintenance schedule and owner’s literature for your car. You can also enter your mileage for more specific maintenance recommendations.
How do customers pay for their Audi Care New Vehicle Plan?
If the customer purchases the plan at the time of vehicle purchase, they may have the option to roll the cost of the plan into their vehicle financing.
If they don't roll the cost into their vehicle financing, customers must pay the full amount when they purchase the Audi Care plan.
Can a customer receive a refund for the unused portion of the plan if they terminate their lease agreement early or if the lease term is less than the coverage period?
No. The Audi Care new vehicle scheduled maintenance plan cannot be cancelled and is non-refundable.* No refunds will be given if the lease is terminated early or if the lease term is less than the coverage period.
See your Audi dealer or vehicle maintenance booklet for details.
*Applicable in all states except California. By California state law, customers must submit their refund request in writing, including their name, address, VIN# and dealer name to:
Audi Customer Experience Audi Care Plan
3800 Hamlin Road, Auburn Hills, MI 48326
The "Passenger Side Airbag Off" light is on — what does it mean?
For information related to the "Passenger Side Airbag Off", please review the Owner's Manual for your vehicle.*
*Airbags are supplemental restraints only and will not deploy under all crash circumstances. Always use safety belts and seat children only in the rear, using restraint systems appropriate for their size and age.
Are Tire Pressure Monitoring Systems (TPMS) impacted by weather changes?
Tire pressure can be impacted by temperature changes and inclement weather; therefore, the tire pressure monitoring system results could also be affected.
(Please review your Owner's Manual for instructions on checking your vehicle's tire pressure and for more information on your vehicle's TPMS.)
When will the Tire Pressure Monitoring System (TPMS) provide me with a warning?
The tire pressure indicator in the instrument cluster helps inform you if the tire pressure is too low, if there is a system malfunction, or the TPMS was not reset correctly. If the pressure decreases in one or more tires, this is indicated in the instrument cluster with an indicator light.
(Please review your Owner's Manual for instructions on checking your vehicle's tire pressure or for more information on the TPMS indicator lights.)
When it is cold outside, I notice a small indicator light appears when I start the vehicle — what does it mean?
If the customer purchases the plan at the time of vehicle purchase, they may have the option to roll the cost of the plan into their vehicle financing.
If they don't roll the cost into their vehicle financing, customers must pay the full amount when they purchase the Audi Care plan.
Where can I find additional aftermarket service info?
Audi vehicles equipped with TDI® clean diesel technology utilize a glow plug system to assist starting the vehicle in cold weather. The indicator light will illuminate when the glow plug system is active.
(Please review your Owner's Manual for more information on your vehicle's glow plug system and its related indicator lights.)
Where can I find information about AdBlue® diesel exhaust fluid?