AoA is creating a portal and mobile app experience to allow owners to seamlessly schedule their service appointments for their vehicles within the myAudi web portal and iOS mobile app.

OSS is a constantly evolving product, and we have plans to add more features in the future. Our goal is to create a uniform solution regardless of the dealer selected, however, we need to account for each dealer’s preferences that is unique to their business.  

AoA has partnered with Xtime, due to the large market share of the dealer network utilizing their scheduling product to reach as many dealers as possible. There are plans, however, to expand to other OSS providers in the future. However, no Dealer is left behind and all Dealers are accessible via the scheduling solution. When a non Xtime dealer is selected, a customer is directed to the Dealer’s website scheduling page.

The goal is to create a seamless experience for our owners by automatically populating your owner information, VIN, and mileage from your myAudi account to create an efficient service appointment booking process.  The aim is to create a similar experience to our Dealer’s service scheduling pages reducing the need to search the internet to schedule an appointment with your Dealer.

Most of our myAudi mobile app users use iOS, however, it is on our roadmap to have this functionality for the Android users at some time in the near future.