Key information for owners of the Audi A8/Q5 (MY 2016 – 2018)

When will the 3G network be discontinued?

AT&T’s 3G turndown is scheduled to begin on 2/22/22.

Which services are affected (if equipped)?

All Audi connect services will no longer be available following AT&T’s 3G turndown.

Impacted services include:

Google Voice Search, Weather, Fuel Prices, Travel information, Flight information, Parking information, Point-of-interest search, and Wi-Fi hotspot

Will Audi be issuing refunds to Audi connect subscribers?

The ability to purchase or renew Audi connect plans will be discontinued prior to the 3G turndown. Because these services will not be available for purchase, refunds will not be required. If you need assistance managing your Audi connect subscription, please call the Audi connect customer support team at 1-877-505-2834.