Quick Links

Audi Financial Services support

By phone

(888) 237-2834
(888) AFS-AUDI
Monday – Friday, 8am – 9pm (ET)

Lease-end inquiries
(866) 277-8191
Monday – Friday, 9am – 8pm (ET)

Payments

Audi Financial Services

P.O. Box 5215
Carol Stream, IL 60197-5215

Inquiries

Audi Financial Services
P.O. Box 3
Hillsboro, OR 97123-0003

Lease-end information

Schedule an inspection

Contact AiM at (844) 889-8529

Monday – Friday, 8am – 5pm (ET)
Saturday, 8am – 4pm (ET)

Purchase your vehicle

Or call Audi Financial Services Lease-End Services at (866) 277-8191, Monday – Friday, 9am – 8pm (ET)

Roadside assistance*

For immediate assistance

For immediate assistance in the U.S. and Puerto Rico, 24 hours a day/7 days a week:

(800) 411-9988

*Roadside Assistance provided by a third party.

Audi connect® support

Dedicated support

(877) 505-2834, option 1
(877) 505-AUDI, option 1

SiriusXM Satellite Radio

(866) 635-2349

customersupport

Audi USA customer supportIf you are calling about a recall notification but no longer own the vehicle, please simply discard the notice.

For answers to frequently asked questions, or to view video tutorials, please use the links below.

Phone

(800) 822-2834
(800) 822-AUDI
Monday – Friday, 8am – 9pm (ET)
Saturday, 10am – 7pm (ET)

e-tron Reservations

If you have any questions regarding e-tron reservations, please contact us at:

(844) 573-8766
Monday – Friday, 10am – 9pm ET
Saturday, 10am – 7pm (ET)
Sunday, closed

Online

Monday - Friday, 10am – 6pm (ET)
Saturday, 10am – 4pm (ET)

(For U.S. vehicle/market only) 

AudiChat

For non U.S. vehicle information, please visit our international site. 

TDI Diesel Emissions Modification Information:

For information on the 2.0L or 3.0L TDI diesel settlement, please click here.

Or to look up the status of a vehicle's Emissions Modification and Extended Emissions Warranty go to AudiDieselLookup.com.