Audi customer support

Attention: The Audi Customer Experience Center will be closed on Friday July 15th from 8:30am ET to 1:30pm ET. All incoming phone and chat lines will be closed during this time. Any urgent vehicle concerns should be directed to Roadside at 1-800-411-9988.

24 hours a day, 7 days a week

By phone

(800) 822-2834
(800) 822-AUDI
24 hours a day, 7 days a week

By email

Audi Financial Services

By phone

(888) 237-2834
(888) AFS-AUDI
Monday-Friday, 8 a.m. to 10 p.m., ET

Lease-end inquiries
(866) 277-8191
Monday-Friday, 9 a.m. to 8 p.m.


Audi Financial Services
P.O. Box 5215
Carol Stream, IL 60197-5215


Audi Financial Services
P.O. Box 3
Hillsboro, OR 97132-0003

Lease-end information

Schedule an inspection

Contact SGS at (800) 340-4080
Monday-Friday, 8 a.m. to 8 p.m., ET

Purchase your vehicle

Roadside assistance*

For immediate assistance

For immediate assistance in the U.S. and Puerto Rico, 24 hours a day/7 days a week:

(800) 411-9988

*Roadside Assistance provided by a third party.

Audi connect® support

Dedicated support

(877) 505-2834, option 1
(877) 505-AUDI, option 1

SiriusXM Satellite Radio

(866) 635-2349