Quick Links

Audi Financial Services support

By phone

(888) 237-2834
(888) AFS-AUDI
Monday-Friday, 8 a.m. to 10 p.m., ET

Lease-end inquiries
(866) 277-8191
Monday-Friday, 8 a.m. to 8 p.m.


Audi Financial Services

P.O. Box 5215
Carol Stream, IL 60197-5215


Audi Financial Services
P.O. Box 3
Hillsboro, OR 97123-0003

Lease-end information

Schedule an inspection

Contact SGS at (800) 340-4080
Monday-Friday, 8 a.m. to 8 p.m., ET


Purchase your vehicle

Roadside assistance*

For immediate assistance

For immediate assistance in the U.S. and Puerto Rico, 24 hours a day/7 days a week:

(800) 411-9988

*Roadside Assistance provided by a third party.

Audi connect® support

Dedicated support

(877) 505-2834, option 1
(877) 505-AUDI, option 1

SiriusXM Satellite Radio

(866) 635-2349


Audi USA customer supportIn observance of the Thanksgiving holiday, The Audi Customer Experience Center will be closed from 6pm ET November 22nd through 9am ET November 24th. All Incoming phone and chat lines will be closed during this time. Roadside Assistance remains open and is available by calling 1-800-411-9988.

For answers to frequently asked questions, or to view video tutorials, please use the links below.


(800) 822-2834
(800) 822-AUDI
Monday-Friday, 8am – 10pm (EST)
Saturday, 10am – 7pm (EST)



Monday-Friday, 8am – 10pm (EST)
Saturday-Sunday, 10am – 7pm (EST)

(For U.S. vehicle/market only) 


For non U.S. vehicle information, please visit our international site. 

TDI Diesel Emissions Modification Information:

For information on the 2.0L or 3.0L TDI diesel settlement, please click here.

Or to look up the status of a vehicle's Emissions Modification and Extended Emissions Warranty go to AudiDieselLookup.com.