Service & Parts | Audi USA
An Audi technician servicing a vehicle.

Service & Parts

To schedule your service, visit your local dealer website.

Keep your Audi performing like an Audi.

Quality service starts with our factory-trained Audi technicians who use the latest diagnostic equipment and Genuine Audi Parts to keep your vehicle in-tune. Learn more about your maintenance schedule, warranties, and owner’s manual below. You’ll also find the many ways we are here for you, including Roadside Assistance and remote service appointments.

View of the Complimentary Multi-Point Inspection.

Nobody knows your Audi better.

Each time you bring in your Audi for service, we offer a Complimentary Multi-Point Inspection, which includes an assessment of your vehicle. Your Service Consultant will review an inspection checklist with you to help you understand the condition of your Audi. Our dealers are committed to providing the care you expect, which includes the following:

  • Factory-trained technicians who use Audi-specific tools and Audi Genuine Parts.
  • Complimentary vehicle wash with service*
  • Loaner vehicle or alternate transportation*

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Audi built. Audi parts.

Our factory-trained technicians know your Audi best, working only with Audi-specific tools to install Audi Genuine Parts. Audi technicians strictly follow factory protocols and standards to ensure your vehicle is at its peak. Audi Genuine Parts are:

  • Designed by Audi engineers and inspired by our historic Motorsport technology
  • Manufactured by authorized suppliers
  • Tested to meet performance criteria
  • Backed by an Audi Limited Warranty*

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Learn more about Audi Genuine Parts

Service Plans

Audi Care:
Save on prepaid, scheduled maintenance *

Term Protection:
Get coverage for virtually any mechanical failure.

Customer support

Keep your car in top form.

An Audi technician inspecting a vehicle.

Audi maintenance schedules & owner’s manual.

Every Audi owner should have all resources necessary to support their car’s engineered, intelligent performance. Our maintenance tool was designed to do just that—simply input your vehicle’s VIN or model year, model, and trim level for a convenient way to see the maintenance schedule and owner’s manual for your Audi. You may also enter your mileage for more specific maintenance recommendations.

View owner’s manual

Frequently asked questions

How do I pay for my Audi Care New Vehicle Plan?
If you purchase the plan at the same time as your vehicle, you have the option to roll the cost of the plan into your vehicle financing. In the event you opt out of rolling the cost into your vehicle financing, you’ll need to pay the full amount when you get the Audi Care plan.
Can I receive a refund for the unused portion of the plan if I terminate my lease agreement early or if the lease term is less than the coverage period?
No. The Audi Care New Vehicle Scheduled Maintenance plan cannot be cancelled and is non-refundable.*

No refunds will be given if the lease is terminated early or if the lease term is less than the coverage period. See your Audi dealer or vehicle maintenance booklet for details.

*Applicable in all states except California. By California state law, customers must submit their refund request in writing, including their name, address, VIN# and dealer name to:
Audi Customer Experience Audi Care Plan
3800 Hamlin Road, Auburn Hills, MI 48326
What does the “Passenger Side Airbag Off” light mean?
For more information related to the "Passenger Side Airbag Off", please review the owner's manual for your vehicle.*

*Airbags are supplemental restraints only and will not deploy under all crash circumstances. Always use your seat belt and seat children only in the rear, using restraint systems appropriate for their size and age.
Are Tire Pressure Monitoring Systems (TPMS) impacted by weather changes?
Tire pressure can be impacted by temperature changes and inclement weather; therefore, the tire pressure monitoring system results could also be affected.

(Please review your owner's manual for instructions on checking your vehicle's tire pressure and for more information on your vehicle's TPMS.)
When will the Tire Pressure Monitoring System (TPMS) provide me with a warning?
The tire pressure indicator in the instrument cluster helps inform you if the tire pressure is too low, if there is a system malfunction, or the TPMS was not reset correctly. If the pressure decreases in one or more tires, this is indicated in the instrument cluster with an indicator light.

(Please review your owner's manual for instructions on checking your vehicle's tire pressure or for more information on the TPMS indicator lights.)
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Audi customer support

If you have any questions that require additional support, please contact us.

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Product safety information

Find important information on Audi Car Care products.

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Safety is our top priority. Find out if there is important information on your Audi that you should know.
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