A message to our owners

Certain Audi vehicles have been affected by the recent recall of Takata airbags. The trust and safety of our customers and the public is our most important asset and we ask for your patience as we address this complicated issue. Please use the link below to determine if your vehicle is affected.

Frequently Asked Questions

What vehicles are included in these recalls?
Where can I get more information about the Takata airbag inflator recalls?
You can visit the NHTSA Takata Recall website at http://www.nhtsa.gov for comprehensive information about this recall. Feel free to also reach out to us by visiting https://www.audiusa.com/us/web/en/support/contact-us.html.
Is my vehicle included in this recall?
To verify whether your vehicle is impacted by this recall, enter your 17-character VIN (Vehicle Identification Number) using the VIN search tool available on http://web.audiusa.com/recall/ or http://www.nhtsa.gov.

Your VIN is a 17 character (digits and capital letters) identification number that is located on the lower left corner of your vehicle’s windshield, on your vehicle’s registration card, or it may also be shown on your insurance card.

Can you tell me which airbags in my vehicle are Takata airbags?
Audi is only able to confirm / identify airbags in affected vehicles that are specified for replacement under the Takata Safety Recall.
Are both of the driver and passenger frontal airbags in my vehicle included?
In some vehicles both the driver and passenger frontal airbags are included in a recall.

To identify which recalls are applicable for a specific VIN, please enter the VIN into the VIN search tool available on http://web.audiusa.com/recall/ or http://www.nhtsa.gov to confirm.

Your VIN is a 17 character (digits and capital letters) identification number that is located on the lower left corner of your vehicle’s windshield, on your vehicle’s registration card, or it may also be shown on your insurance card.
Why are certain Takata airbag inflators being recalled?
A recalled Takata airbag may explode in a crash with airbag deployment. Sharp metal fragments can hit people and cause serious injury or death.

For additional information please go to: http://www.nhtsa.gov or reach out to us by visiting https://www.audiusa.com/us/web/en/support/contact-us.html.
Are there any warnings that this condition exists?
There is no way to detect if your car might have an airbag inflator potentially at risk of rupturing upon deployment in a crash.

If the airbag light is on in your vehicle, it is not related to this recall issue. We recommend that you contact your authorized dealer, without delay, to make arrangements to have the problem diagnosed and repaired. See your owner’s manual for additional information about vehicle warning lights.
Are affected vehicles safe to drive?
All affected vehicles pose a potentially serious safety risk. Please contact your local Audi dealership to have an appointment scheduled as soon as possible. Parts are available now.
When will Audi start to repair the recalled vehicles?
Parts are available now and repairs have begun. Please contact your local Audi dealership to have an appointment scheduled as soon as possible.
Can I bring my vehicle in today for a repair?
Parts are available now and repairs have begun. Please contact your local Audi dealership to have an appointment scheduled as soon as possible.
Can I have the affected Takata airbag disconnected?
Parts are available now and repairs have begun. Please contact your local Audi dealership to have an appointment scheduled as soon as possible.
I had a repair performed on my airbag and I am still receiving recall notifications. What should I do?
Please contact your local Audi dealership to determine which repair is required for your vehicle. You may locate one here: https://www.audiusa.com/us/web/en/shopping-tools/dealer-search.html.
I am still receiving notifications for a vehicle I no longer own. What should I do?
If you’re aware of the subsequent owner of the vehicle, please notify them of the Safety Recall. If you are no longer the owner of the vehicle, please disregard the notification.
Will this recall affect my ability to import/export my vehicle?
Yes, it will. For Canadian vehicles, you may be able to import/export the vehicle before all recall repairs are complete, but it’s best to contact your vehicle import service for additional details and restrictions before you decide to export/import your vehicle. With regard to other countries, please contact your vehicle import service for additional details and restrictions before you decide to import/export your vehicle.
I'm in the military overseas with my vehicle, how can this Takata Recall be addressed?
Please contact the Audi Dealership in your current country of assignment to verify repair availability.
My preferred dealer is telling me I’m unable to schedule a repair appointment because parts are not available. What should I do?

Parts are available now and repairs have begun. Please contact us at https://www.audiusa.com/us/web/en/support/contact-us.html for assistance with scheduling an appointment.

Audi customer support

If you have any questions that require additional support, please contact us.