A message to our owners

Certain Audi vehicles have been affected by the recent recall of Takata airbags. The trust and safety of our customers and the public is our most important asset and we ask for your patience as we address this complicated issue. Please use the link below to determine if your vehicle is affected.

Frequently Asked Questions

<p><a href="#oneLayer=/en/compliance/takata/takata1/">Safety Recall 69R6 – Driver Frontal</a></p><p><a href="#oneLayer=/en/compliance/takata/takata2">Safety Recall 69R7 – Passenger Frontal Airbag (Takata)</a><a href="/index#layer=/content/us/web/en/compliance/takata/takata3.html"><br></a></p><p><a href="#oneLayer=/en/compliance/takata/takata3/">Safety Recall 69S8 – Driver Frontal Airbag (Takata)</a><br></p><p><br></p>

<p>You can visit the NHTSA Takata Recall website at http://www.nhtsa.gov for comprehensive information about this recall. <br>Feel free to also reach out to us by visiting https://www.audiusa.com/us/web/en/support/contact-us.html. <br></p>

<p>To verify whether your vehicle is impacted by this recall, enter your 17-character VIN (Vehicle Identification Number) using the VIN search tool available on http://web.audiusa.com/recall/ or http://www.nhtsa.gov.</p><p>Your VIN is a 17 character (digits and capital letters) identification number that is located on the lower left corner of your vehicle’s windshield, on your vehicle’s registration card, or it may also be shown on your insurance card.<br></p>

<p>Audi is only able to confirm / identify airbags in affected vehicles that are specified for replacement under the Takata Safety Recall.<br></p>

<p>In some vehicles both the driver and passenger frontal airbags are included in a recall.</p><p>To identify which recalls are applicable for a specific VIN, please enter the VIN into the VIN search tool available on http://web.audiusa.com/recall/ or http://www.nhtsa.gov to confirm.</p><p>Your VIN is a 17 character (digits and capital letters) identification number that is located on the lower left corner of your vehicle’s windshield, on your vehicle’s registration card, or it may also be shown on your insurance card. <br></p>

<p>A recalled Takata airbag may explode in a crash with airbag deployment. Sharp metal fragments can hit people and cause serious injury or death.</p><p>For additional information please go to: http://www.nhtsa.gov or reach out to us by visiting https://www.audiusa.com/us/web/en/support/contact-us.html.<br></p>

<p>There is no way to detect if your car might have an airbag inflator potentially at risk of rupturing upon deployment in a crash.</p><p>If the airbag light is on in your vehicle, it is not related to this recall issue. We recommend that you contact your authorized dealer, without delay, to make arrangements to have the problem diagnosed and repaired. See your owner’s manual for additional information about vehicle warning lights. <br></p>

<p> All affected vehicles pose a potentially serious safety risk. Please contact your local Audi dealership to have an appointment scheduled as soon as possible. Parts are available now. <br></p>

<p> Parts are available now and repairs have begun. Please contact your local Audi dealership to have an appointment scheduled as soon as possible.<br></p>

<p>You may be eligible for benefits under the Takata Airbag Class Action Settlement such as the Enhanced Rental Car / Loaner Program; please refer to the settlement website at https://autoairbagsettlement.com/ or call the toll-free information line at 1-888-735-5596.<br></p>

<p>For information regarding the Takata Airbag Class Action Settlement, including benefits to Class Members such as the Enhanced Rental Car / Loaner Program and Customer Support Program, please refer to the settlement website at https://autoairbagsettlement.com/ or call the toll-free information line at 1-888-735-5596. <br></p>

<p>Parts are available now and repairs have begun. Please contact your local Audi dealership to have an appointment scheduled as soon as possible. <br></p>

<p> Parts are available now and repairs have begun. Please contact your local Audi dealership to have an appointment scheduled as soon as possible. <br></p>

<p>Please contact your local Audi dealership to determine which repair is required for your vehicle. <br>You may locate one here: https://www.audiusa.com/us/web/en/shopping-tools/dealer-search.html.<br></p>

<p>If you’re aware of the subsequent owner of the vehicle, please notify them of the Safety Recall. If you are no longer the owner of the vehicle, please disregard the notification. <br></p>

<p>Yes, it will. For Canadian vehicles, you may be able to import/export the vehicle before all recall repairs are complete, but it’s best to contact your vehicle import service for additional details and restrictions before you decide to export/import your vehicle. With regard to other countries, please contact your vehicle import service for additional details and restrictions before you decide to import/export your vehicle.<br></p>

<p>Please contact the Audi Dealership in your current country of assignment to verify repair availability.<br></p>

<p> Parts are available now and repairs have begun. <br>Please contact us at https://www.audiusa.com/us/web/en/support/contact-us.html for assistance with scheduling an appointment. <br></p>

Audi customer support

If you have questions that require additional support, contact us or access our FAQs.