24-Hour Audi Roadside Assistance | Service & Parts | Audi USA
An Audi technican servicing a vehicle.

Audi 24-Hour Roadside Assistance

All new Audi passenger vehicles sold in the U.S. and Puerto Rico qualify for coverage four years from the date of delivery, or from the Audi New Vehicle Limited Warranty * start date, whichever occurs first.

The following core Audi models qualify for roadside assistance:
A3/S3/RS 3, A4/S4, A5/S5/RS 5, A6/S6, A7/S7/RS 7, Audi Q3, Audi Q5/Audi SQ5, Audi Q7, Audi Q8, TT/TTS/TT RS

A man opening the door of an Audi A5 Coupe.

We’re ready to lend a helping hand.

The Audi Roadside Assistance * program is one of the most comprehensive owner privileges, offering emergency roadside assistance and related services 24 hours a day/365 days a year. The program offers the following services:

  • Battery jump-start
  • Emergency extrication service
  • Emergency towing
  • Flat tire service
  • Fuel delivery service
  • Lock-out service
  • Trip interruption coverage
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What do I do if I'm in a collision?

In the event of a collision, Audi 24-Hour Roadside Assistance includes towing directly to the nearest Audi Authorized Collision Repair Facility * or ASF® Repair Facility.

More about collision
 An Audi employee using a computer.

What we need to know to help better serve you.

To help move things along, please have the following information ready:

  1. Your Vehicle Identification Number (VIN), which is located on your registration documents or in other locations within your vehicle (see below):
    › Driver’s side dash panel
    › State Registration Card
    › Insurance Card
    › Your Audi MMI® system: Car Function > Car Systems > Service (if equipped)
  2. Year, model, color and license plate number of the vehicle.
  3. The telephone number from which you are calling, or a telephone number where you can be reached.
  4. Exact location of your vehicle (street address and nearest intersection).
  5. Type of service required, or a brief description of the problem.

In the unlikely event that Audi Roadside Assistance is unable to provide assistance in the geographical area where your vehicle is disabled, please follow the instructions outlined in “Arranging Your Own Assistance.”

Core Audi Models *

An Audi technician servicing a vehicle.
Roadside Assistance for core Audi models *
Coverage you can count on.

Audi A8 & R8

 Image of an Audi R8 and an Audi A8.
Roadside Assistance for Audi A8 & R8
Coverage you can count on.

Electric Vehicles

View of the charging port on an Audi vehicle.
Roadside Assistance for Electric Vehicles
Coverage you can count on.

Here when you need us.