Certified Pre-Owned (CPO) Protection

A computer can freeze when you try to click save. A toaster at the right setting can still burn your slice of bread. A tire with the correct psi can still go flat. Long story short, life can be unpredictable. And when it comes to that flat tire and other unexpected vehicle woes, repairs can be costly—in time and money.

That’s where (Certified Pre-Owned) CPO Vehicle Service Protection* by Audi Pure Protection comes in. This next-level protection service offers coverage up to 10 years or 150,000 miles for up to 1,500 vehicle parts in the event of a covered mechanical breakdown.*

You’ll also receive roadside assistance, towing, rental car reimbursement, and trip interruption coverage (see additional benefits).


Two CPO plans⁠** are offered to meet your individual needs. Choose the coverage that best fits your lifestyle and driving needs.

• Powertrain coverage includes your vehicle’s engine, transmission, transaxle or transfer case, drive axles, and certain hybrid and electric components.
• Platinum coverage includes all mechanical parts of your vehicle in the event of a mechanical breakdown unless they are specifically listed as “not covered” in your Customer Agreement (such as maintenance and cosmetic options).


Additional benefits:
• You’ll receive genuine Audi parts⁠ and service for your vehicle***
• Nationwide service available at any authorized Audi dealer or other authorized service provider
• 24-hour roadside assistance with enhanced roadside benefits,**** including battery service, flat tire assistance, fuel⁠**** or fluid delivery,⁠***** and lockout assistance
• Towing reimbursement of up to $100 to your nearest Audi dealer or authorized service provider, if required, due to a covered mechanical breakdown
• Rental car reimbursement up to $35 per day for up to 10 days if required⁠******
• Trip interruption coverage up to $200 per day for a maximum of five (5) days, if required, due to a covered mechanical breakdown⁠*******
• Transferable for a fee if you sell your vehicle to a private party********
• Cancelable at any time; subject to a fee after 30 days⁠********


Coverage exclusions may apply:⁠*********
• Mechanical breakdowns covered by your vehicle’s manufacturer’s warranty
• Mechanical breakdowns caused by accident, collision, vandalism, or weather-related conditions
• Mechanical breakdowns caused by lack of maintenance or pre-existing conditions


*For In-Warranty vehicles, the Agreement Start Date begins on the Manufacturer’s Original In-Service Date and at zero (0) miles on the odometer. For Out of Warranty vehicles, the Agreement Start Date begins on the Agreement Purchase Date and at the Current Odometer Reading listed on the Registration Page. As used herein, the terms “Agreement,” “In Warranty,” “Out of Warranty,” and “Registration Page” have the same meaning as those terms are defined in the VSP Customer Agreement form.

**Platinum CPO VSP includes all mechanical parts of your vehicle in the event of a mechanical breakdown unless they are specifically listed as not covered in your Customer Agreement. Please consult your Agreement for all available Vehicle Service Protection plans.

***Covered repairs will use original equipment manufacturer (OEM) or OEM-approved parts.

****Up to $100 per occurrence.

*****Up to three (3) gallons of fuel delivered up to three (3) times per calendar year at no additional cost.

******An emergency supply of oil, water, and/or other fluids will be delivered if the customer is in immediate need. Payment for these fluids is the customer’s responsibility, due upon delivery.

*******Trip interruption coverage is not available to residents of New York.

********Please consult your Customer Agreement for complete transfer and cancelation rules, including state-specific transfer and cancelation rules.

*********Additional exclusions may apply. Please consult your Agreement for specific coverage details, including limitations and exclusions.

Audi Pure Protection is optional and is not insurance. All transactions related to Audi Pure Protection are governed solely by the provisions of the Audi Pure Protection Contract (“Customer Agreement”). This document and its contents provide general information about Audi Pure Protection and should not be solely relied upon when purchasing coverage. Please refer to the Customer Agreement for details of terms, conditions, and specific coverage details, including limitations and exclusions, transferability, and cancelability. Coverage may vary by state. Not all vehicles may be eligible for coverage. Please see your dealer for more information. This product is not required for you to obtain financing for the purchase or lease of a vehicle.

The Obligor of Audi Pure Protection is VWFS Protection Services, Inc., 1950 Opportunity Way, Reston, VA 20190, (844) 368-6416.

The Administrator of Audi Pure Protection is Safe-Guard Products International, LLC, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, (844) 368-6416.

In Florida, the Obligor is VWFS Protection Services FL, Inc., Florida License Number 29864, 1950 Opportunity Way, Reston, VA 20190, (844) 368-6416. The Administrator is Safe-Guard Warranty Corporation, Florida License Number 60126, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, (844) 368-6416.

© 2017–2023 VWFS Protection Services, Inc. All rights reserved. “Audi” and the four rings logo are registered trademarks of Audi AG. The foregoing marks are used by VWFS Protection Services, Inc., with the permission of their respective owners.