Vehicle and owner assistance
For immediate assistance
For immediate assistance in the U.S. or Puerto Rico, call Audi 24-Hour Roadside Assistance¹ at:
(800) 411-9988
(866) 478-3456 (A8, S8, and R8 owners)
Audi Assist
In addition to Audi Roadside Assistance¹, dealers participating in the Audi Assist program also offer an Audi vehicle to provide jump starts, tire changes, fuel delivery, and other minor repairs, helping get you back on your way in the shortest possible time.
Audi roadside app
With the Audi Roadside Assistance¹ app, summoning help is a simple matter of using your smartphone to connect to an Audi Roadside Assistance dispatcher to provide details related to your situation and then waiting for help to arrive.
Frequently asked questions
- iPhone® iOS software versions 8.0 and later
- Android® software versions 4.1 and later
- Users of unsupported phones can only utilize the toll-free roadside assistance telephone number, 1-800-411-9988 or (866) 478-3456 (A8, S8, and R8 owners).
Other than message and data rates, there is no charge for the app and there is no additional charge for Audi Roadside Assistance during your Audi Roadside Assistance coverage period. Services for vehicles outside of manufacturer's coverage are subject to fees.*
*Roadside Assistance provided by a third party. See owner's literature for details.
Downloading the Audi Roadside App to your smartphone is easy.* Just use the app store for the iPhone® or Android® device you're using.
*Roadside Assistance provided by a third party. Message and data rates apply.
No. The primary function of Audi Roadside is to call for Roadside Assistance. For this, you need a phone connection.*
*Roadside Assistance provided by a third party. Message and data rates apply.
Stay tuned. Audi Roadside is coming to more smartphones.*
*Roadside Assistance provided by a third party. Message and data rates apply.
No. Service is provided based on the status of your Audi model's limited warranty coverage. We determine this by using your Audi's Vehicle Identification Number (VIN).
*Roadside Assistance provided by a third party. Message and data rates apply.
Assistance with your iPhone® can be found within the iTunes® store.
Contact your wireless provider for support for your Android® phone.
For immediate assistance anywhere in the U.S. and Puerto Rico, 24 hours a day, 7 days a week, call Audi 24-Hour Roadside Assistance toll-free at (800) 411-9988 or (866) 478-3456 for Audi R8 and A8 owners.*
*Roadside Assistance provided by a third party.
No, you can just dial (800) 411-9988 or (866) 478-3456 (A8, S8, and R8 owners)
Audi customer supportIf you have any questions that require additional support, please contact us.
¹Roadside Assistance provided by a third party.