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Audi 24-Hour Roadside Assistance

There when you need us.

All new Audi passenger vehicles sold in the U.S. and Puerto Rico qualify for coverage four years from the date of delivery, or from the Audi New Vehicle Limited Warranty start date, whichever occurs first. The following core Audi models qualify for roadside assistance: A3/S3/RS 3, A4/S4, A5/S5/RS 5, A6/S6, A7/S7/RS 7, Audi Q3, Audi Q5/Audi SQ5, Audi Q7, Audi Q8, e-tron GT, and TT/TTS/TT RS.

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Roadside Assistance benefits

The Audi Roadside Assistance 1 program is one of the most comprehensive owner privileges, offering emergency roadside assistance and related services—24 hours a day, 7 days a week, 365 days a year. The program offers the following services:

  • Battery jump-start
  • Emergency extrication service
  • Emergency towing
  • Flat tire service
  • Fuel delivery service
  • Lock-out service
  • Trip interruption coverage


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Collision protocol

In the event of a collision, Audi 24-Hour Roadside Assistance includes towing to the nearest Audi Authorized Collision Repair Facility2 or ASF® Repair Facility.


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Help us serve you better.

Please have the following information ready:

1. Your Vehicle Identification Number (VIN), located on your registration documents or in other locations within your vehicle (see below):
› Driver’s side dash panel
› State Registration Card
› Insurance Card
› Your Audi MMI® system: Car Function > Car Systems > Service (if equipped)

2. Year, model, color and license plate number of the vehicle.

3. The phone number from which you are calling, or a phone number where you can be reached.

4. Exact location of your vehicle (street address and nearest intersection).

5. Type of service required, or a brief description of the problem.

In the unlikely event that Audi Roadside Assistance is unable to provide assistance in the geographical area where your vehicle is disabled, please follow the instructions outlined in “Arranging Your Own Assistance.”

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Core Audi Models

Learn more about Roadside Assistance coverage for core Audi models.*


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Audi A8 & R8

Learn more about Roadside Assistance coverage for Audi A8 and R8 models.

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Electric Vehicles

Learn more about Roadside Assistance coverage for electric vehicles.


Customer support

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Audi of America takes efforts to ensure the accuracy of information on the general vehicle information pages. Models are shown for illustration purposes only and may include features that are not available on the US model. As errors may occur or availability may change, please see dealer for complete details and current model specifications.

  • 1Roadside Assistance provided by an authorized third party.

  • 2Audi Authorized Collision Repair Facilities have the equipment required to repair the unique specifications of Audi vehicles. In addition, the technicians are certified and the facilities use Audi Genuine Parts for repairs. To help ensure proper and safe collision repair of your Audi vehicle, the work should be performed at only these facilities.