myAudi – Complimentary Charging with Electrify America

Promotion Terms and Conditions


If the purchase of your Audi vehicle includes complimentary charging credits, by accepting these Promotion Terms and Conditions (“Terms and Conditions”) during our sign- up process, you agree to receive complimentary charging credit (the “Promotion”) from Audi for use at Electrify America branded and select Powered by Electrify America electric vehicle DC fast charging stations through the myAudi mobile app. You also acknowledge and agree that your use of complimentary charging credit provided under this Promotion and your use of these charging stations are subject to Electrify America’s Terms of Use available at https://www.electrifyamerica.com/terms/, which is incorporated herein by reference.

To access this Promotion, you must sign in to your myAudi account via the myAudi app and activate the Promotion. You can redeem your complimentary charging credits during your initiation of a charging session at any Electrify America branded charging station and select Powered by Electrify America charging stations. Please see FAQs at https://www.audiusa.com/en/ev-hub/faqs/ for a list of Powered by Electrify America charging stations where complimentary charging under this Promotion is not available.

Participation requires a myAudi account and app. Your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the myAudi app.

By submitting your mobile phone number to Audi in connection with this Promotion, you consent to receive information about your charging session status from Audi through SMS or other text messaging. Audi will not share or use this mobile phone number for any other purpose without your permission. Standard SMS, texting, or mobile data rates from your mobile network carrier may apply to these status communications.

If your vehicle includes complimentary charging credits with Electrify America, you can view the specific Promotion that is included with your vehicle by logging into the myAudi app and clicking on the “Start Charging” link. The Promotion will be available for a specified period of time or fixed kWh of energy. You can see the expiration date for the Promotion or the remaining kWh for the Promotion in the myAudi app on the “Start Charging” screen. After you have consumed all your charging under the Promotion, you will not be able to reload or add more credit to your account.

In addition, after the promotional period expiration date, you will not be able to access or use the remaining kWh credit on your account from this Promotion (if any).

The credit provided under this Promotion is not returnable or redeemable for any cash value, and may not be sold, loaned, or otherwise distributed to any third party. You may not transfer any portion of the credit to any other myAudi account.

After expiration of your Promotion, you can still use the myAudi app to charge at select Electrify America and powered by Electrify America stations by adding a valid payment method.

You acknowledge that your use of the myAudi services and the myAudi app is subject to the myAudi Terms of Service available at https://www.audiusa.com/terms-of-service. You agree to comply with all applicable laws and regulations when using myAudi, and when charging your vehicle at Electrify America charging stations. Audi will not be responsible to you for any damage, injury, or liability resulting from your use of any electric vehicle charging station.

Subject to the restrictions below, there is no limit on the number of eligible charging sessions during the Promotion or the kWh amount of charging available in each session. However, please be aware that frequent and consecutive charging can permanently decrease battery capacity, which may not be covered your vehicle’s warranty.


PLEASE NOTE THE FOLLOWING IMPORTANT LIMITATIONS ON YOUR USE OF THIS PROMOTION:


You may only use the complimentary charging credit for charging the Audi vehicle associated with the Promotion. No other vehicle is eligible to receive charging under this Promotion through your account, whether owned by you or others.

This Promotion is not available for any vehicles in commercial use, such as ridesharing or taxi services.

You must follow all instructions and heed all warnings contained in all products, vehicle, safety, and technical documentation included with your Audi vehicle and follow all instructions and safety recommendations posted at the Electrify America charging station when charging. Please see your Owner’s Manual for additional information.

Audi reserves the right to withhold, revoke, reduce, terminate, or suspend your access to all or any portion of this Promotion without notice if Audi determines or suspects, in its sole discretion, that you: (a) are in violation of the myAudi Terms of Service, these Promotion Terms and Conditions, or any other contract between you and Audi; (b) are in violation of Electrify America’s Terms of Use; (c) have incurred costs (including without limitation any parking or idle fees) during a charging session that are excessive, fraudulent, or otherwise indicate an unauthorized or unintended use this Promotion; or (d) have engaged in any illegal, fraudulent, tortious, injurious, harmful, or abusive conduct in your use of the myAudi service, the myAudi mobile app, or an Electrify America charging station.

Audi reserves the right to end this Promotion at any time before its automatic termination date for any reason, in its sole discretion, with or without notice to you. Following the termination or expiration of this Promotion for any reason, your access to the credit under this Promotion will immediately cease, and you may not use or redeem any remaining portion of the credit (if any).

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