A man approaching his black Audi Q8 e-tron as it charges in front of a modern building.

Your lease transition

Vehicle turn-in

Follow these steps to ensure a smooth vehicle turn-in.

1. Assess your vehicle.

If you plan to turn in your current vehicle, the examples of wear and use below can help you get a sense of its condition.

Normal wear & use
• Scratches, dents, or gouges smaller than 2 inches on bumper or panel
• Three or fewer “dings” per panel (a ding is the size of a quarter or smaller, without broken paint)
• Single windshield chip without spidering

Excess wear & use
• Scratches, dents, or gouges larger than 2 inches on bumper or panel
• Improperly completed body repairs (e.g., mismatched paint, sanding marks, or incomplete dent removals)
• Missing badges or trim
• More than three “dings” per panel
• Multiple chips, scratches, or dents per body panel
• Multiple chips, cracks, or pits measuring more than 1/8 of an inch
• Improperly tinted windows

Normal wear & use
• Minor staining or carpet wear
• All original equipment present, including the owner’s manual, all sets of keys, headrests, and cargo cover (if applicable)

Excess wear & use
• Upholstery holes, tears, burns, or singes
• Excessive staining of the upholstery, carpet, or interior panels
• Damage to convertible top, such as cuts, burns, singes, tears, or stains

Normal wear & use
• All equipment, options, and accessories are intact and working

Excess wear & use
• Service lights are on, showing required maintenance or repair (e.g., check engine light, airbag light, anti-lock brake [ABS] light)
• Uncompleted warranty repairs or scheduled maintenance

Normal wear & use
• All four tires and the spare have more than 1/8 of an inch of tread at the shallowest point
• Tires are same size and speed rating as the original equipment
• Minor steel or alloy wheel scuffs
• Multiple tire types are acceptable for Audi vehicles not equipped with quattro® all-wheel drive as long as they are the same size, rating, and quality as original equipment
• Audi vehicles equipped with quattro® all-wheel drive must have matching brand, size, and rating on all tires

Excess wear & use
• One or more tires, including the spare, have less than 1/8 of an inch of tread at the shallowest point
• On vehicles equipped with quattro all-wheel drive, on or more tires do not match size, speed, or brand to the rest of the tires, or does not meet original equipment standards
• On FWD vehicles, one or more tires does not match by size and speed to the rest of the tires, or does not meet original equipment standards
• One or more tires has bulges, cupping, cuts, and/or uneven wear of any kind
• Heavily gouged steel or alloy wheels
• Retreads, snow tires, gouged tires, or tires with cut or plugged sidewalls
• Unrepairable steel wheels or alloy wheels that are broken, missing, or bent

A few months prior to your lease contact end date, we’ll mail you a small measuring instrument to help you gauge the size of any dings or dents, interior damage, and tire wear.

Excess wear & use
• Original equipment parts are missing, damaged, or in poor working order
• Aftermarket alterations have not been removed, and the vehicle does not conform to original specifications
• Changes to vehicle color or the application of non-OEM paint
• Damage caused by parts and accessories removal

Excess wear & use
• Mileage over the maximum number allowed in your lease agreement (plus any added purchased miles) incur an excess mileage charge at lease-end. Refer to your lease agreement for the per-mile rate

A man leans against his Audi as he schedules his vehicle inspection on his phone.

2. Schedule your vehicle inspection.

This inspection is free, and a representative can come to you. That way, you can make repairs ahead of time and avoid being charged for excess wear.

Your pre-inspection checklist:

  • Clean your vehicle inside and out
  • Remove all personal items
  • Make sure these items are present for both inspection and turn-in, including but not limited to: all keys, owner’s manuals and maintenance booklet, headrests, cargo covers (if applicable), and any equipment installed at the time of delivery
Your vehicle inspection report will be valid for 60 days, provided no additional damage occurs after the inspection date.


Schedule your inspection
Side profile of a man driving on a city street in his Audi.

3. Address vehicle repairs.

If you have repair work done post-inspection, email the following items to repairreceipt@audifs.com before turning in your vehicle:

  • Repair order showing work performed and vehicle description
  • VIN or account number
  • Proof of payment


A woman sitting in a cafe as she makes the final monthly payment on her Audi.

4. Make your final monthly payment.

Have you deferred payments during your lease? If so, in addition to your last monthly payment, your final payment will include these deferred payments.

If you are enrolled in AutoPay, the automatic withdrawal of your final payment will also include these deferred payments.

If you lease or purchase a new Audi through Audi Financial Services, you may be able to roll over your remaining payments, including any deferred payments, into your new agreement with us. This is subject to credit approval through Audi Financial Services and financing terms will be set as agreed upon between you and your dealer.


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Bird's eye view of a gray Audi e-tron GT.

5. Turn in your vehicle.

Once your inspection and desired repairs are completed, contact your Audi dealer to set up a turn-in appointment. At the dealership, make sure to obtain a copy of your Vehicle Turn-In Form for your records.


Contact a dealer
A well-dressed man receives the final invoice for his Audi on his phone.

6. Receive your final invoice.

Once your turn-in is complete, you’ll receive an invoice in myAudi or in the mail in about four to six weeks.

If you didn’t lease a new vehicle, this will include a required turn-in fee, which goes toward cleaning and reconditioning the vehicle for its next owner.


Still have questions?

Explore our lease transition FAQs or log in to myAudi to send us a secure message via the Help Center.

FAQs
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