Top service, top technicians

See for yourself why Audi rated “Highest in Customer Satisfaction with Dealer Service among Luxury Brands.”1J.D. Power CSI Award
Audi received the highest numerical score among luxury brands in the J.D. Power 2016 U.S. Customer Service Index (CSI) Study based on 72,752 owner responses, measuring satisfaction among owners who visited a dealer for service during the first three years of ownership, surveyed in October-December 2015. Your experiences may vary. Visit
Get best-in-class workmanship from a certified Audi technician and save up to 37% on your scheduled maintenance service.


Service plans

Audi Care and Audi Care Select

Save up to 37% on prepaid scheduled maintenance

Term Care Select

Get coverage for virtually any mechanical failure

Audi maintenance schedules

Download the maintenance schedule for your Audi to help ensure essential services are performed on time. If you require a maintenance schedule prior to MY 2004, please contact your local authorized Audi Dealer or the Audi Customer Experience Center.

Related information

Why Audi Service is the best

The Audi Service Department at your Audi Dealer is equipped to handle anything from routine maintenance to major repairs. It also offers Audi Genuine Parts and Accessories.

Fuel requirements for your Audi

Make sure your Audi gets the right fluids at the right times.

Tire pressure monitoring system

(TPMS) is designed to help detect underinflated tires. Properly inflated tires help deliver the best fuel economy, performance and ride comfort.

Audi tutorial videos

Demystify your Audi and discover everything it can do. These easy-to-understand how-to videos can help you do everything from personalize your vehicle controls to setting up Audi connect®.

24-hour roadside assistance

Roadside assistance provides a team of qualified customer service professionals and a comprehensive, around-the-clock nationwide towing network.

Mobility subsidy

Audi is pleased that we can offer a Mobility Assistance Program on new and CPO vehicles.

Frequently asked questions

If the customer purchases the plan at the time of vehicle purchase, they may have the option to roll the cost of the plan into their vehicle financing.

If they don't roll the cost into their vehicle financing, customers must pay the full amount when they purchase the Audi Care plan.

No. The Audi Care new vehicle scheduled maintenance plan cannot be cancelled and is non-refundable.* No refunds will be given if the lease is terminated early or if the lease term is less than the coverage period.

See your Audi dealer or vehicle maintenance booklet for details.

*Applicable in all states except California. By California state law, customers must submit their refund request in writing, including their name, address, VIN# and dealer name to:

Audi Customer Experience Audi Care Plan
3800 Hamlin Road, Auburn Hills, MI 48326

For information related to the "Passenger Side Airbag Off", please review the Owner's Manual for your vehicle.*

*Airbags are supplemental restraints only and will not deploy under all crash circumstances. Always use safety belts and seat children only in the rear, using restraint systems appropriate for their size and age.

Tire pressure can be impacted by temperature changes and inclement weather; therefore, the tire pressure monitoring system results could also be affected.  

(Please review your Owner's Manual for instructions on checking your vehicle's tire pressure and for more information on your vehicle's TPMS.)

The tire pressure indicator in the instrument cluster helps inform you if the tire pressure is too low, if there is a system malfunction, or the TPMS was not reset correctly. If the pressure decreases in one or more tires, this is indicated in the instrument cluster with an indicator light.

(Please review your Owner's Manual for instructions on checking your vehicle's tire pressure or for more information on the TPMS indicator lights.)

Please review your Owner's Manual for information on the Diesel Particulate Filter and the related indicator lights.

Audi vehicles equipped with TDI® clean diesel technology utilize a glow plug system to assist starting the vehicle in cold weather. The indicator light will illuminate when the glow plug system is active.

(Please review your Owner's Manual for more information on your vehicle's glow plug system and its related indicator lights.)

Go to This the official site for aftermarket service information—everything from repair manuals and diagnostic codes to tech tips.

Contact us

Audi customer support

Need to reach customer support? Live help is available 24 hours a day, 7 days a week. Chat with us online:


Or call us at:
(800) 822-2834
(800) 822-AUDI

Roadside assistance

Immediate assistance is available on the road, in the U.S. and Puerto Rico, 24 hours a day, 7 days a week:

Call us at:
(800) 411-9988

*Roadside Assistance provided by a third party.

Dedicated Audi connect® support

Having trouble with Audi connect?

Call (877) 505-2834 and select option 1


Safety is a top priority for us. Find out if there is important information on your Audi that you should know.