2013 Audi A8 setting up Audi connect

Audi connect® installation and configuration

The following video will help you learn how to install and use Audi connect®, a key feature of the MMI® Navigation plus system that enables in-car Internet connectivity.

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Configuration tutorials

Setting up Audi connect

This suite of technologies brings services like fuel price updates, Wi-Fi connectivity, and Google Earth™ right to your fingertips.

Learn how to set up Audi connect®
Activating your Wi-Fi hotspot

One of the key features of Audi connect®, the Wi-Fi hotspot caters to all your passengers by supporting up to eight  Wi-Fi-enabled devices.

Learn how to activate your Wi-Fi hotspot
Google Earth

With its 3D map imagery, Google Earth™ enriches your navigation experience with added detail and perspective.

Learn how to activate Google Earth™
Adding more detail to Google Maps

Google Maps offers the option of viewing detailed information about businesses and key landmarks, allowing you to explore your destination before the journey begins.

Learn how to add detail to Google Maps
Using Google's Point of Interest Search

By breaking down locations by category, Google's Point of Interest Search helps you more quickly find a destination, either in your current vicinity or an area of your choosing.

Learn how to search for points of interest through Google
Accessing myAudi destinations through Audi MMI®

Alternately, destinations saved in your myAudi account can also be accessed through the Audi MMI® system.

Learn how to access your account through the Audi MMI system
Searching by voice

Google Voice Local Search saves you time and effort by letting you search for destinations through voice command.

Learn how to control the navigation system via voice command
Information Services

Audi connect® information services can provide you with news headlines, fuel price updates, and key information about businesses and landmarks.

Learn how to make use of Audi connect information services
Configure your connection settings

Having your connection settings configured properly is critical for many functions of Audi connect®.

Learn how to configure your connection settings
Confirming your connection

Audi connect® offers you the choice of being prompted to verify your data connection, or simply leaving it on or off by default.

Learn how to change your default connection setting
myAudi Accounts

Audi connect® lets you effortlessly transfer contacts saved in your myAudi account to your vehicle.

Learn how to import your contacts

Contact us

Dedicated Audi connect® customer support

To reach customer support, call (877) 505-2834.

Manage your data plan
SiriusXM Satellite Radio

SiriusXM contact info
(866) 635-2349

Audi provides a complementary SiriusXM subscription for three months. To continue service beyond that point, call (866) 635-2349.

Frequently asked questions

Satellite radio is transmitted via line-of-sight. Therefore, when the line-of-sight is broken by obstacles such as trees, overpasses, or tunnels the connection may be lost temporarily.

To use the full functionality of Audi connect, your vehicle must first be paired with a myAudi account. This allows you to send and manage destinations using Google Maps, as well as download them from your vehicle.

This waiting screen will appear during network updates from Google (which typically occur twice a week), when the language has been changed, or when the system has been reset to factory settings.

Error screens stating the above problems are the result of a lost data connection, which is usually caused by poor reception, lack of service, or damaged hardware (i.e. SIM card, vehicle antenna).

Frequently asked questions

Designed to let you utilize the full functionality of Audi connect®, a myAudi account allows you to manage destinations from any Internet browser and download them to your car.

Using Audi connect® entails first having a SIM card that's been pre-activated by your dealer. Should any issues arise, call Audi connect® at (877) 505-AUDI.

Contact us

Need to reach customer support? Live help is available 24/7.

*The information within the Tutorials must be used in conjunction with the information in the Audi owner's manuals. Please refer to the owner's manual for all information and warnings. By using the site, you acknowledge that you are aware of the warnings and information that must be read within the owner's manual and will use this information to augment that material.