Frequently Asked Questions European delivery program

Audi of America has developed a comprehensive checklist to provide you with peace on mind knowing that every detail has been thought out so that you can plan your journey. Your Audi Dealer will review this checklist with you for an excellent experience from start to finish and can be found on this website.

The models listed below qualify for the European Delivery Program less the applicable published percent discount off MSRP*

All Audi A3 Models MSRP Less 3%
Audi A4 Sedan/Avant (includes quattro) MSRP Less 5%
Audi A4 Cabriolet (includes quattro) MSRP Less 5%
All Audi TT Models MSRP Less 5%
All Audi S4 Models MSRP Less 5%
All Audi A6 Models MSRP Less 5%
All Audi Q7 Models MSRP Less 5%
All Audi A8 Models MSRP Less 5%
Audi S6 MSRP Less 5%
Audi S8 MSRP Less 5%
Audi RS 4 MSRP Less 5%

We are pleased to announce a special Audi Driver’s Day offering for Audi RS 4 enthusiasts!
Imagine driving the enthralling Audi RS 4 to Audi’s second German plant in Neckarsulm, where Audi’s weight-saving and motor sport know-how are concentrated. At quattro GmbH, our customers can envision where the ultimate in customization and exclusiveness have their origins and receive detailed familiarization with the Audi RS 4. Then it’s only a short distance to the picturesque town of Bad Wimpfen, where a room is reserved at the Golden Tulip Hotel am Rosengarten. This is a two day event and one overnight stay at the Golden Tulip Hotel am Rosengarten in Bad Wimpfen including dinner and breakfast at the Hotel. Participation fee starts at a low rate of 490 Euros per person.

*All MSRPs exclude taxes, title/documentary fees, registration, tags, Audi Dealer prep, labor and installation charges, insurance, optional equipment and accessories, certificate of compliance and non-compliance fees, and finance charges.

The Audi European Delivery Program offer applies toward vehicle purchases (cash sales) as well as leases. Standard lease rates apply through Audi Financial Services.

All Audi vehicles are covered by a special 4-Year / 50,000 mile warranty coverage. When your car is shipped home, your warranty coverage will be the same as all other Audi vehicles sold in the United States.

Customer will be responsible for purchasing additional insurance coverage and export license plates beyond 15 days. If customer wishes to purchase additional insurance coverage and extend the expiration of export license plates, arrangements can be made by contacting your participating Audi Dealer.

¹Customer agrees to $1,000 deductible (in Euros) on comprehensive coverage. Allow one day for proper licensing of vehicle prior to customer taking delivery.

Although Audi will provide comprehensive insurance coverage on your vehicle for 15 days while in Europe, it is our recommendation to contact your insurance agent at the time your order is placed at your Audi Dealer.

Audi is pleased to offer complimentary accommodations including complimentary transportation from Munich Airport to one of three 4-Star hotels recommended by Audi for one room, one night, complimentary transportation the next morning to Audi Forum Ingolstadt where your new Audi will be waiting. At Audi Forum Ingolstadt, we welcome your customer and a guest to enjoy complimentary meals and non-alcoholic beverages all day in the Marché restaurant while experiencing the flair of Audi authentically through a guided tour of our factory and historical museum. An experience of a lifetime and not only for car enthusiasts.

You will need to take delivery of your new Audi at the Customer Center of Audi Forum Ingolstadt within 60 days from the date that payment is made in full at your participating Audi Dealer.

1. Copy of your Bill of Sale / Sales Contract
2. Passport. Visit the U.S. Department of state at http://travel.state.gov/passport for instructions and details on how to apply for a passport.

3. Driver's License as photo identification

4. Pick Up Authorization Form (Customer will receive from their Audi Dealer).

5. International Factory Collection Form including confirmation of travel period and hotel confirmation, vehicle data including pick-up authorization number, confirmation of factory tour and museum tour. (Audi will confirm these details and provide a final copy of this form prior to departure).

The purchaser must take delivery of their vehicle.

You may drop off your Audi at any one of our 20 authorized locations throughout Europe. Simply drive your
Audi to the location of your choice within 90-Days from the date you take delivery of your Audi in Ingolstadt,
Germany.

Our agent will complete a Shipment Order Form with you and then take care of all the handling
procedures for you.

Your vehicle will be shipped to your ordering dealer. Port handling, drop off fees, ocean freight, marine insurance, and port brokerage are covered by Audi of America.

You can drop off your Audi on any weekday before your journey comes to a close. Please note there are no deliveries or drop-offs on weekends or nationally recognized European holidays.

German Drop Off Locations:
• Bremerhaven
• Frankfurt
• Hamburg
• Munich
• Sindelfingen
• Duisburg

Non-German Drop Off Locations:
• Vienna, Austria – Auto Service Wien GmbH
• Amsterdam, Netherlands – United Stevendoring Amsterdam
• Zurich, Switzerland – AG Gonrand Reisen
• Geneva, Switzerland – Ritschard SA
• Antwerp, Belgium – A. Hartrodt Co.
• Nice, France – TT Car Transit
• Paris, France – TT Car Transit
• Madrid, Spain
• London, England – Bourneside Services LTD
• Milan, Italy
• Venice, Italy
• Aviano, Italy
• Florence, Italy
• Rome, Italy

It is important to have a copy of your Certificate of Insurance and Vehicle Registration available for customs clearance to ensure there are no travel delays.

Vehicles containing personal effects, such as accessories not installed by the factory, luggage, car seats, etc. must be removed from your vehicle at time of drop off or they may not be returned to you. Removing personal effects from your vehicle will help avoid delays and additional costs that may incur as a result of these delays. Only the spare tire, jack, and tools are shipped with the car.

The purchase price of your Audi includes all transportation and Marine insurance.

From the time you drop off your vehicle at an authorized drop off location, please allow 30-40 days for your Audi dealer to contact you to pick up your vehicle. At that time, your Audi Dealer will perform necessary licensing and paperwork.

Your participating Audi Dealer will be pleased to assist you.

Experience the flair of Audi authentically at The Audi Forum Ingolstadt where you first take a 90 minute guided tour of our factory and a 60 minute guided tour through our world famous historical museum. This is when you will experience a vivid insight into Audi’s philosophy, views and heritage. Thereafter, you will have a professional “walk around” of your new Audi and you will learn how to operate your new vehicle and get a complete understanding of all features and benefits included with this incredible automobile. This is a fascinating brand experience and not only for car enthusiasts.

If you ever find yourself in a situation on the road where you need help, Audi Roadside Assistance is just a phone call away. In fact, our customer support network is ready to help you 24/7. Simply call the toll-free number +49 800- 2834 44533 for roadside assistance in Germany and our Roadside Assistance Center will send a service vehicle on its way. From other countries call +49-1802 28 34 73 for roadside assistance.
Our Roadside Assistance Center is also available to assist you if you have questions of a general nature, such as help changing a tire, programming a clock, trip routing or technical questions.

Customers can visit the U.S. Department of State website for instructions and details on how to apply for a passport.

The models listed below qualify for the European Delivery Program less the applicable published percent discount off MSRP*

All Audi A3 Models MSRP Less 3%
Audi A4 Sedan/Avant (includes quattro) MSRP Less 5%
Audi A4 Cabriolet (includes quattro) MSRP Less 5%
All Audi TT Models MSRP Less 5%
All Audi S4 Models MSRP Less 5%
All Audi A6 Models MSRP Less 5%
All Audi Q7 Models MSRP Less 5%
All Audi A8 Models MSRP Less 5%
Audi S6 MSRP Less 5%
Audi S8 MSRP Less 5%
Audi RS 4 MSRP Less 5%

*All MSRPs exclude taxes, title/documentary fees, registration, tags, Audi Dealer prep, labor and installation charges, insurance, optional equipment and accessories, certificate of compliance and non-compliance fees, and finance charges.