Audi Care | Service & Parts | Audi USA

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Audi Care

Lock in savings^* and peace of mind with prepaid scheduled maintenance.

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Premier maintenance. Exceptional value.

To help maintain the performance of your Audi, we recommend maintenance service every 10,000 miles or 12 months, whichever occurs first. ^* ^* ^* Audi Care prepaid scheduled maintenance packages are the ultimate in quality and convenience. Here are just some of the benefits you’ll enjoy:

Savings versus purchasing these services separately. ¹
Prepaid costs to help protect you against inflation. ⁵
Scheduled maintenance aligned with the mileage/time intervals recommended by Audi. ^{2 3 4}
Trained technicians who use factory procedures, specialized tools and Audi Genuine Parts.
Accepted at authorized dealers in the U.S. for your convenience.

Contact your Audi dealer to learn more or purchase an Audi Care package.

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2020+ Audi models

2017–2019 Audi models

2010–2016 Audi models

Here when you need us

^* Always pay careful attention to the road, and do not drive while distracted. Audi connect® should be used only when it is safe and appropriate. Audi connect® services and features are optional, provided with the support of authorized affiliated and third-party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information; see Terms of Service for information about how to disable and for other details. Connect services are subject to technologies remaining commercially available; such services are not guaranteed and may not be available after 2021 for equipped MY17–19 vehicles.
^* When driving during cold, rainy, snowy or icy weather conditions, ensure that your vehicle is equipped with appropriate all-season or winter tires. Even with appropriate tires, you must always drive in a manner appropriate for the weather, visibility and road conditions.
^* Always pay careful attention to the road, and do not drive while distracted. Connect CARE services are provided with the support of authorized affiliated and third-party service providers. Available on select models. Connect CARE services are activated prior to purchase or lease and do not require registration or paid subscription. Connect CARE services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services collect location information. See Terms of Service for information about how to disable. Connect CARE services are subject to technologies remaining commercially available, and such service is not guaranteed and may not be available after December 2021 for equipped MY17-19 vehicles. See Terms of Service, Privacy Policy and other details at www.audiusa.com/privacy and www.audiusa.com/technology/intelligence/audi-connect/connect-terms. Connect CARE services should be used only when it is safe and appropriate.
^* Always pay careful attention to the road, and do not drive while distracted. Connect PRIME services are optional, may require an additional subscription with separate terms and conditions, and should be used only when it is safe and appropriate. Trial or paid subscription required. Connect PRIME services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services collect location information. See Terms of Service for information about how to disable. Online services are subject to change at any time. See Terms of Service, Privacy Policy and other details at www.audiusa.com/privacy and www.audiusa.com/technology/intelligence/audi-connect/connect-terms.
^* Always pay careful attention to the road, and do not drive while distracted. The Wi-Fi® hotspot feature is intended for passenger use only. 4G LTE coverage is not available in all areas. Wi-Fi® feature is provided through Connect PLUS. Connect PLUS features and technologies are optional, may require an additional subscription with separate terms and conditions, and should be used only when it is safe and appropriate. See materials provided by wireless carrier for terms, privacy, data security details. Returning devices connect automatically and use plan data unless hotspot is removed from device settings.
^* Based on a national average of Audi dealer labor costs, vehicle model and model year. Actual savings will vary.
^* Savings claim based on MSRP of Audi Care contract compared to national average of Audi dealer labor costs, vehicle model and model year for covered services. Actual savings will vary.
^* Audi highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. The Audi Care 10k/20k/30k/40k prepaid scheduled maintenance package for model years 2020 and newer will expire at 52,000 miles or 60 months from the original vehicle in-service date, whichever occurs first. All subsequent Audi Care prepaid scheduled maintenance packages for model years 2020 and newer are valid for the mileage/time stipulated in their Audi Care contracts. See your Audi dealer, vehicle maintenance program booklet, and/or Audi Care Terms and Conditions for details.
^* Audi highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. The Audi Care 20k/30k/40k/50k prepaid scheduled maintenance package for model years 2017 through 2019 will expire at 62,000 miles or 72 months from the original vehicle in-service date, whichever occurs first. All subsequent Audi Care prepaid scheduled maintenance packages for model years 2017 through 2019 are valid for the mileage/time stipulated in their Audi Care contracts. See your Audi dealer, vehicle maintenance program booklet, and/or Audi Care Terms and Conditions for details.
^* Audi highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. Audi Care prepaid scheduled maintenance package for model years 2010 through 2016 are valid for the mileage/time stipulated in their Audi Care contracts. See your Audi dealer, vehicle maintenance program booklet, and/or Audi Care Terms and Conditions for details.
^* Dealer sets final price. Plus applicable taxes. Tax on parts supplied may be due at the time of each scheduled maintenance, as required by state and/or local regulations where the work is performed. Please see your Audi dealer for details.
^* Audi Genuine Parts installed by an authorized Audi dealer are covered for the greater of: (1) the parts limited warranty period (12 months or 12,000 miles, whichever occurs first) from the time of purchase; or (2) the remainder of the New Vehicle Limited Warranty period (4 years of 50,000 miles, whichever occurs first) from the date of vehicle purchase. Please see your Audi dealer or Audi Parts and Accessories Limited Warranty for details.
^* Additional replacement costs may apply to the service.
^* Applicable in all states except California. In California, please see your Audi dealer for details.
^* The following core Audi models qualify for roadside assistance: A3/S3/RS 3, A4/S4, A5/S5/RS 5, A6/S6, A7/S7/RS 7, Audi Q3, Audi Q5/Audi SQ5, Audi Q7, Audi Q8, TT/TTS/TT RS
^* See dealer or owner’s literature for limited warranty details.
^* Roadside Assistance provided by an authorized third party.
^* Audi Authorized Collision Repair Facilities have the equipment required to repair the unique specifications of Audi vehicles. In addition, the technicians are certified and the facilities use Audi Genuine Parts for repairs. To help ensure proper and safe collision repair of your Audi vehicle, the work should be performed at only these facilities.
^* Emergency fuel delivery service is limited to five times per year.
^* For security reasons, towing service will not be provided to an unattended vehicle—a licensed driver must accompany the vehicle at the time of service.
^* Mounting or dismounting special traction devices such as chains, or repairing a flat tire, are not covered under this program. For vehicles with a tire inflator kit (TIK), you have the option to receive a tow service, or assistance with use of the TIK with a follow-up tow if the TIK doesn’t work.
^* Audi owner is solely responsible for any loss or damage resulting from this entry attempt. If access into your vehicle is unsuccessful, it will be towed to the nearest authorized Audi dealership. The cost for parts and/or labor to produce replacement keys is not included in this service.
^* Always refer to your Owner’s Manual for proper towing instructions and requirements.
^* Pre-authorization for trip interruption reimbursement by Audi 24-Hour Roadside Assistance is required.
^* We encourage you to personally perform an inspection and note any existing damage to the exterior and undercarriage (where visible) of your vehicle before, during and after your vehicle is loaded onto the vendor’s equipment.
^* Please allow 4 to 6 weeks for processing your reimbursement.
^* Pre-authorization for trip interruption reimbursement by Audi A8 and R8 24-Hour Roadside Assistance is required.
^* Out-of-charge service is limited to 10 times a year.
^* Always pay careful attention to the road, and do not drive while distracted. Audi connect® should be used only when it is safe and appropriate. Audi connect® services and features are optional, provided with the support of authorized affiliated and third-party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information; see Terms of Service for information about how to disable and for other details. Connect services are subject to technologies remaining commercially available; such services are not guaranteed and may not be available after 2021 for equipped MY17–20 vehicles.
^* Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's manual for maintenance guidelines.
^* Requires myAudi App. Message and data rates apply. Do not use feature to locate stolen vehicle.
^* Always pay careful attention to the road, and do not drive while distracted. Connect® CARE services are provided with the support of authorized affiliated and third-party service providers. Available on select models. Connect® CARE services are activated prior to purchase or lease and do not require registration or paid subscription. Connect® CARE services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services collect location information. See Terms of Service for information about how to disable. Connect® CARE services are subject to technologies remaining commercially available, and such availability is not guaranteed. See Terms of Service, Privacy Policy and other details at www.audiusa.com/audiconnect-privacy and www.audiusa.com/audiconnect-terms. Connect® CARE services should only be used when it is safe and appropriate.
^* Always pay careful attention to the road, and do not drive while distracted. Audi connect® should be used only when it is safe and appropriate. Connect® PRIME services are optional, require an active subscription with separate terms and require vehicle mobile data connectivity. Some services collect location information and require a vehicle GPS signal; see Terms of Service for information about how to disable. Online services are subject to change. Google Earth™ and Google Street View™ services may not be available after December 2017. See Terms of Service, Privacy Policy and other details at www.audiusa.com/audiconnect.
^* Always obey speed and traffic laws. The alerts should only be viewed when it is safe and appropriate. Always pay careful attention to the road, and do not drive while distracted. Message and data rates apply.
^* The alerts should only be viewed when it is safe and appropriate. Always pay careful attention to the road, and do not drive while distracted. Message and data rates apply.
^* Wifi feature is provided through Connect PLUS. Connect PLUS features and technologies are optional, may require an additional subscription with separate terms and conditions, and should be used only when it is safe and appropriate. See materials provided by wireless carrier for terms, privacy, data security details. Returning devices connect automatically and use plan data unless hotspot is removed from device settings.
^* Message and data rates apply.
^* A Secondary user must be assigned by the Key user
^* The User management section will only display if you are a Key user or Secondary user
^* Not available on vehicles with a removable SIM card and Audi A3 and Audi Q3 models. Message and data rates apply.
^* Always pay careful attention to the road, and do not drive while distracted. Audi connect® should be used only when it is safe and appropriate. Audi connect® services and features are optional, provided with the support of authorized affiliated and third-party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information; see Terms of Service for information about how to disable and for other details. Connect services are subject to technologies remaining commercially available; such services are not guaranteed and may not be available after 2021 for equipped MY17–19 vehicles.
^* Audi A5 Cabriolet, Q5 and Q7 available at select locations.
^* 2018 A4 MSRP: Starting MSRP of $36,000 for a 2018 Premium A4 2.0 TFSI® ultra® with automatic transmission. 2018 A4 Sedan features will vary. Prices exclude $975 destination, taxes, title, other options and dealer charges. Dealer sets actual price.
^* 2018 A5 Cabriolet MSRP: Starting MSRP of $49,600 for a 2018 Premium A5 Cabriolet 2.0T with automatic transmission. 2018 A5 Cabriolet features will vary. Prices exclude $975 destination, taxes, title, other options and dealer charges. Dealer sets actual price.
^* 2018 Q5 MSRP: Starting MSRP of $41,500 for a 2018 Q5 2.0T with automatic transmission. Prices exclude $975 destination, taxes, title, other options and dealer charges. Dealer sets actual price.
^* Starting MSRP of $53,550 for a 2019 Q7 Premium 45 TFSI® (2.0T) with automatic transmission. Model shown is a 2019 Q7 Premium Plus 55 TFSI® (3.0T) with automatic transmission shown in Florett Silver metallic with Driver Assistance package with a starting MSRP of $66,695. Prices exclude $995 destination, taxes, title, other options and dealer charges. Dealer sets actual price. Towing capacity: 4,400 lbs. for the Q7 45 TFSI® (2.0T) quattro® and 7,700 lbs. for the Q7 55 TFSI® (3.0T) quattro® Maximum tow rating when properly equipped with towing accessories. Vehicle load, other accessories and options may reduce maximum towing capacity. See vehicle owner's manual for details.
^* Black Book® is a 3rd party service that is not affiliated with any Audi dealer, manufacturer or web site provider.
^* Certification provided by Vincotte, an independent international certifying authority.
^* This is a limited time offer. Audi and Silvercar by Audi reserve the right to modify or cancel the promotional offer at any time. This offer is only available to individual purchasers or lessees of new Audi vehicles, 2019 model year or newer, in the United States between August 19, 2019 and December 31, 2021. If qualified you will receive a Redemption Code via email once vehicle purchase has been completed, which may be redeemed for seven (7) Rental Credits with Silvercar (each credit representing a one day Silvercar rental). Purchases of certified pre-owned and used vehicles do not qualify. If there is more than one listed purchaser of an individual vehicle, only one Redemption Code will be issued for use with the Silvercar account of one of the purchasers. This promotion is not available in connection with fleet purchases. You must be a Silvercar customer in good standing in order to use the Rental Credits which may be accessed using the Redemption Code provided to you. If you are not already a Silvercar customer, you must download the Silvercar app, sign up for the Silvercar service and agree to the Silvercar Terms of Use and Silvercar Privacy Policy (available at www.silvercar.com). You must agree to Silvercar’s rental agreement and meet Silvercar’s rental requirements, including but not limited to having a valid driver’s license, an eligible driving history, and minimum age requirements (as permitted by applicable law). Rental Credits expire 12 months from the delivery date for vehicles purchased in 2021, 24 months from the delivery date for vehicles purchased in 2020, and 36 months from delivery date for vehicles purchased in 2019 and during that period must be used if available in your account (i.e., you cannot choose to pay for a rental day if a credit is available in your account). If the Rental Credit balance is not sufficient to cover the entirely of a particular booking the difference shall be paid using other Silvercar offered payment methods. Unused Rental Credits will not be refunded. Violations of the Silvercar rental agreement or Silvercar Terms of Use may result in a forfeit of any unused Rental Credits. Rental Credits are transferable by following Silvercar’s then current credit transfer policy. Rental Credits may not be sold by vehicle purchaser, lessee or any subsequent transferee for cash or other value to any party. The Rental Credits do not include, and you are responsible for paying, any taxes or additional fees associated with the rental, including without limitation driver age surcharges, tolls, violations, fuel charges, and optional fees such as Insurance, collision damage waiver, and other optional coverages. Successful redemption of the Rental Credits is subject to the availability of rental cars. The Redemption Codes and Rental Credits have no cash value. The Rental Credits cannot be combined with other promotional offers.
^* All fuel economy figures are EPA estimates unless otherwise noted. Your mileage will vary. See www.fueleconomy.gov for more information.
^* *0% APR, no down payment required on new, unused 2020 Audi A3/S3 Sedan, A4/S4 Sedan, A6/S6 Sedan, A7/S7 Sportback, A8/S8 Sedan, Q5/SQ5 or Audi Q7/SQ7 financed by Audi Financial Services through participating dealers. Example: For 0% APR, monthly payment for every $1,000 you finance for 36 months is $27.78. Not all customers will qualify for credit approval or advertised APR. Limited to two 0% APR offers per household. Offer ends 8/31/2020. Offer not valid in Puerto Rico. See your Audi dealer for details or, for general product information, call 1.800.FOR.AUDI (367.2834). ©2020 Audi of America, Inc. **0% APR, no down payment required on new, unused 2019 Audi e-tron, A4/S4, A4 Allroad, A5/S5 Coupe, A5/S5 Cabriolet, A5/S5 Sportback, A6 Sedan, and Q7 financed by Audi Financial Services through participating dealers. Example: For 0% APR, monthly payment for every $1,000 you finance for 72 months is $13.89. Not all customers will qualify for credit approval or advertised APR. Limited to two 0% APR offers per household. Offer ends 8/31/2020. Offer not valid in Puerto Rico. See your Audi dealer for details or, for general product information, call 1.800.FOR.AUDI (367.2834). ©2020 Audi of America, Inc.
^* Always pay careful attention to the road, and do not drive while distracted. Audi connect® should be used only when it is safe and appropriate. Audi connect® services and features are optional, provided with the support of authorized affiliated and third-party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information; see Terms of Service for information about how to disable and for other details. Connect services are subject to technologies remaining commercially available; such services are not guaranteed and may not be available after 2021 for equipped MY17–19 vehicles.
^* 0% APR for 36 months, no down payment required, available on new, unused 2020 Audi A7, Audi Q5, or Audi Q7 financed by Audi Financial Services through participating dealers. Not all customers will qualify for credit approval or advertised APR. Offer ends September 30th, 2020. Offer not valid in Puerto Rico. See your Audi dealer for details or, for general product information, call 1.800.FOR.AUDI (367.2834). ©2020 Audi of America, Inc.

0% APR for 60 months, no down payment required, available on new, unused 2020 Audi A3 sedan, A4 sedan, A6 Sedan, and A8 financed by Audi Financial Services through participating dealers. Not all customers will qualify for credit approval or advertised APR. Offer ends September 30th, 2020. Offer not valid in Puerto Rico. See your Audi dealer for details or, for general product information, call 1.800.FOR.AUDI (367.2834). ©2020 Audi of America, Inc.
^* Audi Pure Protection products from VWFS Protection Services Inc. are optional, not insurance and not required for you to obtain financing for the purchase or lease a motor vehicle. Please review the relevant product customer agreement for terms, exclusions and limitations.
^* The purchase of Audi Pure Protection Vehicle Service Protection is optional and is not required for you to obtain financing for the purchase or lease of a vehicle. All transactions related to the optional Vehicle Service Protection product are governed solely by the provisions of the applicable Customer Agreement. Please refer to the applicable Customer Agreement for details of terms, conditions, and specific coverage details, including limitations and exclusions, transferability, and cancelability. Coverage may vary by state.

The Obligor of Audi Pure Protection Vehicle Service Protection is VWFS Protection Services, Inc., 2200 Ferdinand Porsche Drive, Herndon, VA 20171, 1 (833) 407-6260, except in Florida where the Obligor is VWFS Protection Services FL, Inc., Florida License Number 29864, 2200 Ferdinand Porsche Drive, Herndon, VA 20171, 1 (833) 407-6260.
^* Maximum 8-hour window that begins between 7:30am and 10:00am
^* MMI Navigation plus depends on signals from the worldwide Global Positioning Satellite network. The vehicle's electrical system, and existing wireless and satellite technologies, must be available and operating properly for the system to function. The system is designed to provide you with suggested routes in locating addresses, destination and other points of interest. Changes in street names, construction zones, traffic flow, points of interest and other road system changes are beyond the control of Audi of America, Inc. Complete detailed mapping of lanes, roads, streets, toll roads, highways, etc., is not possible, therefore you may encounter discrepancies between the mapping and your actual location. Please rely on your individual judgment in determining whether or not to follow a suggested MMI Navigation plus route.
^* The Audi Q7 tire predates the AO marking process. It was tested and selected specifically for the Audi Q7.
^* Road Hazard Protection provided by an authorized third party. Coverage ends at the earlier of (1) expiration of 24 months from date of purchase or (2) when less than 3/32” of tread remains. 100% coverage the first year; customer responsible for 50% of the current retail price of the tire second year. Only Audi original equipment tires, original equipment alternative tires, winter tires, and wheel and tire packages are eligible. Excludes mounting, balancing, and Nexen™ tires. Non-transferrable. Other restrictions apply. See participating dealership or program brochure for details.
^* When driving during winter weather conditions, ensure that your vehicle is equipped with appropriate all-season or winter tires. Always drive in a manner appropriate for the weather, visibility and road conditions.
^* These low-profile all-season tires may ride less comfortably, make more noise, and wear more quickly than other choices. To avoid tire, rim, or vehicle damage, it is important that inflation pressure is regularly checked and maintained at optimum levels. Tires are supplied and warranted by their manufacturer.
^* Not recommended for climates where the winter temperature remains below 45°F for most of the season.
^* These summer performance tires may ride less comfortably, make more noise, and wear more quickly than other choices. To avoid tire, rim, or vehicle damage, it is important that inflation pressure is regularly checked and maintained at optimum levels. High-performance tires are designed for optimum performance and handling in warm climates and are not suitable for cold, snowy, or icy weather conditions, ensure that your vehicle is equipped with appropriate all-season or winter weather tires. Tires are supplied and warranted by their manufacturer.
^* Coverage is only for the replacement cost of the tire(s). You are responsible for any additional charges including, but not limited to, mounting, balancing, taxes and other fees. See dealer for details.
^* Information about the amount due at signing, base monthly payment, taxes, and registration provided online and in the mobile app prior to submitting an application.
^* Early termination fees apply. Additional charges may be assessed for miles in excess of what is allowed per your lease agreement and excess wear and tear. Please review the lease agreement for details on early termination charges and fees.
^* Scheduled routine maintenance as recommended in owner's literature will be covered if the vehicle is taken to the delivering dealer to complete such maintenance.
^* Due to a covered mechanical breakdown when contacting Audi reLease roadside assistance provider. Please review the Addendum to Closed-End Motor Vehicle Lease for terms, limitations and exclusions.
^* Closed-end lease financing for the vehicle and term selected on approved credit. No security deposit required. Mileage allowance calculated assuming 1,250 miles/month. All payment details will be provided at the time of signing. Offer subject to change or terminate without notice. Audi reLease is a lease offered by VW Credit Leasing Ltd. and serviced by VW Credit, Inc. dba Audi Financial Services.
^* Die angegebenen Verbrauchs- und Emissionswerte wurden nach den gesetzlich vorgeschriebenen Messverfahren ermittelt. Seit dem 1. September 2017 werden bestimmte Neuwagen bereits nach dem weltweit harmonisierten Prüfverfahren für Personenwagen und leichte Nutzfahrzeuge (Worldwide Harmonized Light Vehicles Test Procedure, WLTP), einem realistischeren Prüfverfahren zur Messung des Kraftstoffverbrauchs und der CO2-Emissionen, typgenehmigt. Ab dem 1. September 2018 wird der WLTP schrittweise den neuen europäischen Fahrzyklus (NEFZ) ersetzen. Wegen der realistischeren Prüfbedingungen sind die nach dem WLTP gemessenen Kraftstoffverbrauchs- und CO2-Emissionswerte in vielen Fällen höher als die nach dem NEFZ gemessenen. Dadurch können sich ab 1. September 2018 bei der Fahrzeugbesteuerung entsprechende Änderungen ergeben. Weitere Informationen zu den Unterschieden zwischen WLTP und NEFZ finden Sie unter www.audi.de/wltp.

Aktuell sind noch die NEFZ-Werte verpflichtend zu kommunizieren. Soweit es sich um Neuwagen handelt, die nach WLTP typgenehmigt sind, werden die NEFZ-Werte von den WLTP-Werten abgeleitet. Die zusätzliche Angabe der WLTP-Werte kann bis zu deren verpflichtender Verwendung freiwillig erfolgen. Soweit die NEFZ-Werte als Spannen angegeben werden, beziehen sie sich nicht auf ein einzelnes, individuelles Fahrzeug und sind nicht Bestandteil des Angebotes. Sie dienen allein Vergleichszwecken zwischen den verschiedenen Fahrzeugtypen. Zusatzausstattungen und Zubehör (Anbauteile, Reifenformat usw.) können relevante Fahrzeugparameter, wie z. B. Gewicht, Rollwiderstand und Aerodynamik verändern und neben Witterungs- und Verkehrsbedingungen sowie dem individuellen Fahrverhalten den Kraftstoffverbrauch, den Stromverbrauch, die CO2-Emissionen und die Fahrleistungswerte eines Fahrzeugs beeinflussen. Weitere Informationen zum offiziellen Kraftstoffverbrauch und den offiziellen spezifischen CO2-Emissionen neuer Personenkraftwagen können dem „Leitfaden über den Kraftstoffverbrauch, die CO2-Emissionen und den Stromverbrauch neuer Personenkraftwagen“ entnommen werden, der an allen Verkaufsstellen und bei der DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, D-73760 Ostfildern oder unter www.dat.de unentgeltlich erhältlich ist.
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