Audi Questions and Answers

Where can I find Audi Certified pre-owned vehicles?

To find more information about Certified pre-owned vehicles, visit the Audi Certified section of the site.

Where can I purchase a vintage Audi or any Audi built before 2000?

Please contact your local Audi dealer for more information.

Where can I learn about upcoming Audi models?

To stay current on the latest Audi production vehicles, technology, and concept cars, sign up for ongoing email eNewsletter.

Will the A2 be available in North America?

There are currently no plans to import the A2 to North America. To stay current on the latest production vehicles from Audi, sign up for email newsletters.

Will the S3 be available in North America?

The S3 model is currently being evaluated for the North American market. To stay current on the latest production vehicles from Audi, sign up for email newsletters.

Can I have a European model (not available at North American Audi dealerships) delivered from Germany?

European models such as the A2 are not currently designed to meet all North American standards and are not certified for import.

Does Audi offer maintenance coverage for model year 2007 and newer vehicles?

Yes. Audi provides at no charge to the customer the first regularly scheduled maintenance to be performed at 5,000 miles (8,000 km) or 12 months, whichever occurs first. This includes all labor and parts and oil changes with synthetic oil.

Have the terms of the Audi New Vehicle Limited Warranty changed? Does the customer have to pay for the warranty?

No. The Audi New Vehicle Limited Warranty covers four years or 50,000 miles (80,000 km), whichever occurs first. Refer to the warranty booklet for details.

Is there a scheduled maintenance plan available to customers purchasing model year 2007 and newer new, used and Certified pre-owned vehicles?

Yes. The Audi Care New Vehicle scheduled maintenance plan begins after the first regularly scheduled maintenance at 5,000 miles (8,000 km) or one year, whichever occurs first.

This plan can be purchased by both new and used vehicle (model year 2007 and newer) owners as well as Certified pre-owned vehicle (model year 2007 and newer) owners. The plan can be purchased either with the vehicle or any time after the initial sale of the vehicle. However, we recommend that the customer purchase the Audi Care New plan prior to their 15,000 scheduled maintenance in order to realize the full cost savings benefit of Audi Care.

The Audi Care New Plan includes four regularly scheduled maintenances, to be performed at:

15,000 miles (25,000 km) or one year from the last service, whichever occurs first

25,000 miles (40,000 km) or one year from the last service, whichever occurs first

35,000 miles (55,000 km) or one year from the last service, whichever occurs first

45,000 miles (70,000 km) or one year from the last service, whichever occurs first

These maintenances must be completed within five years from the original in-service date.

Is there a scheduled maintenance plan available for Certified pre-owned vehicles?

Yes, for model year 2007 and newer, it’s called the Audi Care CPO scheduled maintenance plan. It can be purchased at the time of the Certified pre-owned vehicle sale or any time afterwards.

The Certified pre-owned Plan includes two regularly scheduled maintenances to be performed at:

55,000 miles (85,000 km) or one year from the last service, whichever occurs first

65,000 miles (100,000 km) or one year from the last service, whichever occurs first

These maintenances must be completed within 6 years of the original in-service date.

Can a customer purchase both the New Vehicle plan and the Certified pre-owned plan for a new vehicle?

No. The only plan available to new vehicle buyers is the Audi Care New Vehicle maintenance plan.

How do customers pay for their Audi Care New Vehicle Plan?

If the customer purchases the plan at the time of vehicle purchase, they may have the option to roll the cost of the plan into their vehicle payment.

If they don’t roll the cost into their vehicle payment, customers must pay the full amount when they purchase the Audi Care plan.

Can a customer receive a refund for the unused portion of the plan if they terminate their lease agreement early or if the lease term is less than the coverage period?

No. The Audi Care new vehicle scheduled maintenance plan cannot be cancelled and is non-refundable**. No refunds will be given if the lease is terminated early or if the lease term is less than the coverage period.

**Applicable in all states except California. By California State Law, customers must submit their refund request in writing, including their name, address, VIN# and dealer name to:

Audi Customer Relations
Audi Care Plan
3499 W. Hamlin Road, Rochester Hills, MI 48309

How can I determine if a particular accessory will be compatible with my Audi model?

Please use the Dealer Locator and contact your local dealer directly. Your local dealer will have the answer to your questions. Answers may vary from dealer to dealer.

Can I purchase Audi accessories if I live outside of the U.S.?

The Audi Collection does not ship internationally. If you live in Canada, please visit The Audi Collection via audicanada.ca.

Who is the manufacturer of an accessory sold by local dealership only?

Please use the Dealer Locator and contact your local dealer directly. Your local dealer will have the answer to your questions. Answers may vary from dealer to dealer.

Does Audi make seat covers for any of their vehicles?

No. Audi does not make seat covers due to the air bag system that is in place within the seats.

What is the warranty on Audi accessories?
All Audi Accessories are covered by the Audi Accessories limited warranty.

How can I update the DVD for my Audi Navigation system? Are there navigation DVDs for other countries outside of the U.S., and in languages other than English?

The Audi Navigation system and Audi Navigation plus rely on DVDs provided by NAVTEQ, the world leader in premium-quality digital map data. Each NAVTEQ DVD is built by a team of highly-trained field researchers who provide a driver's-eye view of the most precise, robust, detailed, and reliable road information possible at the time of production. Built to a single global standard, NAVTEQ information contains dozens of road attributes for every mile, from speed limits to lane configurations to points of interest. DVDs are available for more than 40 countries and in a variety of languages that include English, French, German, Japanese, Spanish, Italian, and Dutch. Complete information, including how to order the latest version of the DVD that you need, is available at the NAVTEQ website.

Does Audi offer internships?

We appreciate your interest in our corporation. A limited number of internships are available at certain times. You may direct employment inquiries in writing to:

Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
USA
Attn: Human Resources Dept.

Who can I contact with my ideas for Audi?

If you are interested in doing business with Audi, please contact our Corporate Headquarters at:

Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
USA

Can I tour the Audi factory in Ingolstadt, Germany?

Yes. The Audi factory offers tours in English only for groups of 20 or more, and only if the visit is arranged in advance. For information on plant tours and other events at our German factories, visit our Ingolstadt website for more details.

You may also contact:
AUDI AG
Postfach 220
D-85045 Ingolstadt
Germany
011 (49) 8418900

Can Audi recommend Audi clubs and independent associations for Audi enthusiasts?

Yes. Audi recommends the Audi Car Club of North America. Visit their website to learn more about the benefits of joining this independent organization of Audi owners and enthusiasts.

What does the Audi emblem symbolize?

The Audi emblem dates back to 1932 when four German auto companies merged together to form Auto Union, symbolizing their linkage with four interlocked rings. The four are Horch, noted for luxury cars; DKW, a small car pioneer; Wanderer, a mid-priced car maker; and Audi, an innovator in engineering and technology.

To learn about Audi's legacy of design and technical innovation and tradition of performance, visit the Heritage section of our website.
For more information about AUDI AG, visit our worldwide site.

Can I buy a CD with the music from Audi commercials?

The music in our current television spots was composed, mixed, and recorded especially for these spots and is not available commercially. You can, however, view current Audi television spots in our gallery. Go to any model page, and click on the Media Gallery link.

How do I subscribe to Audi Magazine?

For information on subscriptions, call 1-800-FOR-AUDI. To find the latest news about Audi of America and audiusa.com, visit the About section of our website.

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