Roadside Assistance unites a team of dedicated Audi customer service professionals with a comprehensive, around-the-clock nationwide towing network. The result is convenient, professional assistance when you need it most.
Coverage for all new Audi passenger vehicles sold in the United States and Puerto Rico is four years from date of delivery or warrantyWarrantySee: Owner Protection Program.Warranty start date, whichever occurs first. To obtain any of the services and/or benefits listed, just call toll free to reach a dedicated Audi customer service professional to assist you: 1-800-411-9988 . To help serve you better, please have the following information ready before you call:
In the unlikely event that 24-Hour Roadside Assistance is unable to provide assistance in the geographical area where your Audi vehicle is disabled, please follow the instructions outlined in "Arranging Your Own Assistance."
Limitations of Liability
Audi 24-Hour Roadside Assistance strives to provide the finest in emergency 24-Hour Roadside Assistance services through a comprehensive network of independent service operators. However, since these operators are independent business people, Audi 24-Hour Roadside Assistance cannot assume any liability for any loss or damage resulting from the rendering of such service. All claims inquiries must be submitted within 30 days.
We encourage you to personally perform an inspection and note any existing damage to the exterior and undercarriage (where visible) of your vehicle before, during , and after your vehicle is loaded onto the carrier’s equipment.
Cancellation of Coverage
Audi and/or Audi 24-Hour Roadside Assistance may cancel coverage on your Audi vehicle at any time by written notice. There is no refund available to you in the event of cancellation.
All amounts referred to herein will be paid in U.S. dollars.
Changes in Coverage
The services, policies, and procedures described are subject to change without notice.
For immediate assistance anywhere in the U.S. and Puerto Rico, 24 hours a day/7 days a week,call Audi 24-Hour Roadside Assistance toll-free at:
1-866-478-3456 (Audi R8 and A8 Owners)