Roadside AssistanceOther Benefits

Trip Interruption Benefits and Information

If your registered Audi (owned or leased) is disabled because of a mechanical breakdown over 100 miles from your residence address, (and the repair is covered under your New Vehicle Limited WarrantyWarrantySee: Owner Protection Program.Warranty ), you may be reimbursed for trip interruption expenses if your vehicle cannot be made safely operable the same day. Your coverage includes reimbursement for:

  • Lodging up to $200 per day
  • Meals up to $200 per day
  • Alternate transportation up to $200 per day

Trip interruption coverage is limited to reasonable expenses up to a maximum of $1000 per disablement/incident, including all taxes and surcharges. This service is designed to assist you with some of the unplanned expenses you may incur while waiting for your vehicle to be repaired. Note: Pre-authorization for trip riembursement by Audi 24-Hour Roadside Assistance is required.

Trip Interruption Reimbursement Instructions

Contact the Roadside Assistance Center (1-800-411-9988 for all models except Aud R8 and A8) and obtain an authorization number. This must be done within 72 hours of disablement.

  • Save itemized expense receipts, such as lodging, meals, car rental.
  • Save vehicle repair invoice/repair order.

Concierge Service Offerings

Should you experience a mechanical breakdown requiring a tow, in addition to securing service we can also assist with providing you the following "peace of mind" concierge-type services. These services include:

  • Rental/alternate transportation.
  • Hotel.
  • Meals/restaurant reservations.
  • Ticket reservations.
  • Calling loved ones or family members.

You are eligible to receive these services during your Audi 24-Hour Roadside Assistance coverage period.

Roadside Assistance

For immediate assistance anywhere in the U.S. and Puerto Rico, 24 hours a day/7 days a week, call Audi 24-Hour Roadside Assistance toll-free at:

1-800-411-9988

1-866-478-3456 (Audi R8 and A8 Owners)