Naturally, your Audi should be in good condition when you turn it in. Because "good" is open to individual interpretation, we carefully detail unacceptable wear and use here. Simply roll over the Wear and Use Policy button above and select from the menu to learn more. Should you need additional information and/or assistance, please call 1-866-277-8191.
Note: Prior to the end of your contract, your vehicle should be inspected by our inspection company. After this inspection, you will receive a Vehicle Inspection Report listing any charges for excess wear and use. These charges will appear on your Turn-In Settlement Invoice unless the necessary repairs are made and valid receipts are faxed to Audi Financial Services at 1-800-824-8284 prior to the return of your Audi vehicle.
Audi Financial Services Wear & Use Policy PDF
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